Salary
💰 $18 - $20 per hour
About the role
- Crush sales goals by delivering next-level customer experiences, upselling accessories, and promoting promotions to drive revenue.
- Conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions and concerns throughout the process.
- Maintain store displays, organized inventory, and easy-to-shop layouts.
- Support the Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy store environment.
- Represent the brand by showcasing Claire's products and staying plugged into fashion and social media trends to assist customers.
- Oversee store operations including inventory management, cash transactions, visual merchandising, and coordinating promotional activities.
- Encourage customers to share purchases and piercings on social media to drive engagement.
- Provide excellent customer service and help customers find their personal style.
Requirements
- Can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
- Proficient in operating a POS system to facilitate transactions and manage sales efficiently.
- Completed some high school.
- At least one year of retail management experience; at least one year of retail experience.
- Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
- Ability to bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise.
- Passionate about providing customers opportunities to express themselves every day.
- Energized by interacting with customers and strive to provide excellent service throughout their visit.
- Inspired by values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
- Strong verbal and written communication skills.
- Strong grasp of mathematics for inventory management, sales analysis, and cash handling.
- Driven team player with a positive attitude and willingness to learn.
- Self-motivated and organized; able to work alone at times.
- Passion for fashion and stay up to date with the latest trends.
- Ability to create a curated fashion look with product during shifts.
- Epic Employee Discount: Score the latest accessories at an amazing discount!
- Career Glow-Up: Real opportunities for promotions and career growth.
- Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.
- Medical insurance (full-time employees).
- Dental insurance (full-time employees).
- Vision insurance (full-time employees).
- Voluntary welfare plans.
- Bonus plan eligibility (full-time employees).
- 401(k) match.
- Vacation time.
- Sick time and paid leave (in required states).
- Washington state sick time accrual: 1 hour for every 30 hours worked.
- Benefits for part-time employees include voluntary welfare plans, 401(k) match, vacation time, sick time (where required), and paid leave.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
piercingPOS system operationinventory managementcash handlingvisual merchandisingsales analysiscustomer service
Soft skills
patienceempathycommunicationteamworkcompassionintegritycustomer delightdiversityself-expressionpositive attitude