Associate Sales Representative
Civix
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • United States
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Tech Stack
About the role
- Own Customer Change Requests Intake, review, quote development, secure pricing approvals, and obtain signatures for customer change requests to existing contracts.
- Manage Customer Renewals Prepare contracts and amendments, coordinate approvals and negotiation of terms and conditions, and obtain customer signatures.
- Support Contract Modifications Draft and route amendments, SOW updates, and addenda in alignment with policy, working with Legal as needed.
- Conduct Go-to-Market Research Analyze markets, segments, competitors, and buyer personas to inform campaigns and GTM strategy.
- Attend Company Events as Needed Support conferences, webinars, and customer events; engage prospects and customers to build a sales pipeline and brand awareness.
- Maintain Accurate Records Update CRM with opportunities, activities, including close plans to ensure accuracy in sales forecasting.
Requirements
- 5 years in inside sales or a related customer-facing role (e.g., SDR, renewals specialist, sales ops).
- Experience with Enterprise SaaS required; GovTech experience preferred.
- Familiarity with the sales cycle, renewals processes, quoting, and deal desk basics.
- Proficiency with CRM tools (e.g., HubSpot), Monday.com, and productivity suites (e.g., MS 365).
- Excellent attention to detail, ability to manage multiple deals and deadlines simultaneously.
- Growth-oriented, collaborative, and customer-obsessed with a bias for action.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementquote developmentnegotiationmarket analysissales forecastingcustomer change requestscontract modificationsSOW updatesdeal desk basicsrenewals processes
Soft Skills
attention to detailmultitaskingcollaborationcustomer obsessiongrowth-orientedbias for action