CIVITTA

Head of Operations – Baltic and Nordic Region

CIVITTA

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • Lithuania

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Salary

💰 €4,000 per month

Job Level

Lead

About the role

  • Oversee Regional Operations – Act as the primary point (together with your local team) of contact for 200+ employees and partners, ensuring smooth day-to-day operations and resolving operational challenges;
  • Own the Regional Operations Budget – Take full responsibility for meeting the local operations budget in the Baltic and Nordic region. Identify opportunities for cost efficiency, suggest improvements, and implement solutions to optimize spending;
  • Hold Legal representation – Serve as the legal representative (CEO or board member) for all entities in the region and hold signature rights and bank payment approval across legal entities;
  • Manage contracts signing procedure – Manage contracts with clients, staff, and external experts while coordinating with internal and external legal teams as needed. Maintain compliance across all legal entities in the region;
  • Manage Finance & Budgeting – Oversee cash flow, together with central payroll and finance teams ensure payroll and financial reporting procedures. Support the central finance team with year-end closing;
  • Lead Local HR & Employee Engagement – Oversee local HR processes, including document flow, benefits administration, employee engagement initiatives. Support centralised recruitment team when needed;
  • Supervise Administration & Vendor Management – Oversee office space management, supplier relationships, and administrative functions to ensure operational efficiency;
  • Align & Implement Group Policies – Ensure the execution of international company policies at the regional level while proposing improvements to back-office processes.

Requirements

  • At least 5 years of professional experience in operations, finance, or controlling, with proven experience in team management. A strong understanding of HR, legal, and administrative functions is highly valued;
  • Fluency in English (both spoken and written);
  • Fluency in Lithuanian (both spoken and written);
  • Strong analytical skills and attention to detail, ensuring accuracy in operational and financial processes;
  • Ability to prioritize tasks and make decisions in a fast-paced environment;
  • Adaptability and resilience in a dynamic, fast-changing landscape;
  • Interest in working in an international environment with cross-functional teams.
Benefits
  • Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;
  • Bonus – Earn financial rewards through a clear, standardized system that recognizes your contributions;
  • Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;
  • Prime Office Locations – Vilnius (Gedimino Ave. 27). Other Baltic and Nordic offices: civitta.com;
  • Culture & Connection – From team bonding activities like christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches
  • International Offsite Trips – Each year, we travel to an exciting destination to spend time with the entire Civitta team, strengthening connections and creating unforgettable memories;
  • Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized;
  • Continuous Learning – From expert-led trainings to personal development budgets, your growth is our priority;
  • Local Benefits Package – Enjoy a comprehensive benefits package to support your well-being and professional needs, including: additional vacation days, private health insurance, public transport compensation, and office perks (Friday breakfasts, snacks, drinks).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementbudget managementfinancial reportingcontract managementHR processesemployee engagementvendor managementlegal compliancecash flow managementteam management
Soft Skills
analytical skillsattention to detaildecision makingadaptabilityresiliencetask prioritizationcommunicationcollaborationproblem solvingleadership