Civic Nation

Digital Manager

Civic Nation

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • United States

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Salary

💰 $73,000 - $80,000 per year

About the role

  • Serve as lead on email, social media, and SMS strategy and execution for assigned Civic Nation initiatives and campaigns, and collaborate with the broader communications team on additional initiatives as needed.
  • Act as a liaison across program teams and the Communications Hub to lead coordinated efforts to amplify the brand and work of all programs.
  • Lead content development for Civic Nation initiatives across social platforms, including online thought leadership, content drafting, coordination with design and video teams, approvals, posting, community management, and audience growth.
  • Manage the execution, production, strategy, and project management of the cross-initiative Election Dates and Deadlines program.
  • Create and maintain content calendars based on a deep understanding of initiative goals, programming, and target audiences; using Asana to assign tasks and track progress.
  • Manage multiple email programs, including strategy, content calendar, fundraising opportunities, and A/B testing.
  • Oversee the execution and production of emails, including drafting, approvals, sending, and optimization.
  • Develop digital plans to outline strategies for assigned initiatives, including goals, target audiences, and engagement tactics.
  • Set digital goals across email, social, and SMS for growth and engagement, reporting and analyzing metrics regularly to track progress toward those goals, and adjusting the strategy to maximize performance.
  • Use digital analytics to inform social media and email strategy, as well as weekly content.
  • Collaborate with the Communications team to develop comprehensive rollout plans around big moments.
  • Create social toolkits, provide additional social support, and capture content at in-person events.
  • Deploy rapid-response strategies when necessary, in partnership with the Communications Hub team.
  • Manage, coach, and support a Digital Coordinator and a Digital Associate who draft and post content and produce emails.
  • Closely monitor industry trends in digital engagement and cultural trends among our target audiences to identify new opportunities for reach and engagement.
  • Closely monitor civic engagement and national election news and trends, including changes to deadlines and decisions that affect voting access.
  • Propose new ideas, experiments, and opportunities in communications planning meetings.
  • Other reasonable and relevant duties as assigned.

Requirements

  • 4+ years of experience writing and developing content for social media platforms, email campaigns, and digital organizing efforts, preferably in the nonprofit and/or political environments, including internships.
  • 2+ years of supervisory or management experience.
  • Experience in using digital tools effectively, including Sprout Social, Canva, Asana, EveryAction, or HubSpot, and all social platforms preferred.
  • Experience with social media management platforms like SproutSocial is a plus.
Benefits
  • 100% employer-paid health, dental, and vision insurance for employees
  • Flexible paid time off
  • Paid family & medical leave
  • Access to a 401k plan
  • More

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content developmentemail campaignssocial media strategyA/B testingdigital analyticsproject managementcommunity managementaudience growthdigital engagementcivic engagement
Soft skills
leadershipcollaborationcoachingcommunicationcreativitystrategic thinkingadaptabilityproblem-solvingorganizationmonitoring trends