Janitorial Compliance Night Manager – 2nd Shift
City Wide Facility Solutions Jacksonville
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Tennessee • United States
Visit company websiteExplore more
Salary
💰 $28 per hour
About the role
- Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.
- Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
- Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
- Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
- Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
- Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
- Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Requirements
- High school diploma required or equivalent experience in commercial janitorial services industry.
- 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- 3-5 years of Janitorial / Building Maintenance Experience
- Strong planning, organization skills, and attention to detail.
- Bilingual is a plus!
- Reliable transportation
- Willingness to get jump in to clean when needed
- CRM experience preferred.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
janitorial servicesbuilding maintenancequality assurancecustomer serviceproblem solvingcompliancecleaning toolsoperational policiesmanagementteam leadership
Soft skills
communicationplanningorganizationattention to detailcoachingmotivatingdevelopingcollaborationreliabilityadaptability