Director of Business Development – Travel Trade
Context Travel
Business Development Manager
City Wide Facility Solutions Jacksonville
full-time
Posted on:
Location: Kansas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead, coach, and optimize a team of Business Development Specialists to prospect, qualify, and generate high-quality B2B sales leads
- Build and maintain a robust sales pipeline to support City Wide franchisees, their sales teams, and the Enterprise Sales team
- Collaborate with Marketing to align campaign strategies, messaging, and lead qualification
- Coach BDSs on personalized outreach via email, LinkedIn, and cold calling; provide training on outbound prospecting, objection handling, and positioning
- Develop tailored outbound prospecting playbooks aligned with service offerings and campaigns
- Manage and improve technology tools including CRM, sales engagement platforms, intent data, AI tools, and call technologies
- Analyze call center and campaign data using advanced reporting tools; generate performance reports and implement continuous improvements
- Build and nurture relationships with franchisees to support lead generation efforts
- Manage budget, sales forecasts, and revenue tracking to ensure targets are met or exceeded
- Role may be onsite in the Lenexa, KS Support Center or may be fully remote
Requirements
- 5+ years of proven success in building and leading inside sales teams, with a strong track record in B2B sales development
- Extensive experience with outbound sales strategies, particularly enterprise prospecting
- Familiarity with evaluating and implementing prospecting technologies, including intent data, AI tools, sales engagement platforms, and call technologies
- Proficiency with CRMs (such as Microsoft Dynamics), LinkedIn Sales Navigator, Microsoft Office Suite
- Experience with Power BI and data analytics tools a plus
- Exceptional communication, coaching, and strategic thinking abilities
- Data-driven mindset with capability to analyze metrics, optimize team performance, and drive continuous improvement
- Prior franchise industry experience highly desirable
- Core competencies: Outbound Sales Leadership; Technology-Driven Operations; Data-Driven Decision Making; Workforce Optimization; Process Automation and Improvement; Coaching and Talent Development; Customer-Centric Communication; Change Management
