City of Toronto

Program Manager

• Lead and motivate a team of District Consultants responsible for a portfolio of Children's Services child care programs within the City of Toronto
• Provide strategic leadership and operational oversight, champion collaboration, and model respectful communication
• Drive change initiatives, lead impactful projects, implement business process improvements, and work closely with a diverse range of partners
• Manage and ensure the effective implementation of the Canada-Wide Early Learning Child Care Program (CWELCC) while maintaining high-quality service delivery
• Develop, recommend and implement policy and operational changes through an equity lens

Program Manager, Child Services

Security Engineer

• To design, implement and maintain integrated security systems across City facilities.
• Ensuring alignment with corporate policies, operational needs and compliance standards and to develop long-term security strategies, integrating emerging technologies, and leading large-scale projects to enhance security infrastructure.
• Provide overall security services to City owned and/or operated properties through the maintenance of various security systems and respond to routine and emergency security system failures.
• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Designing complex, integrated security systems that combine access control, CCTV, intrusion detection and intercom systems across diverse City facilities considering specific security needs, technological compatibility and scalability.
• Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Creating long-term strategies for security infrastructure including leading efforts to upgrade or replace aging systems and integrating emerging technologies requiring comprehensive knowledge of multiple security domains.
• Responsible for working with various City divisions to ensure that security systems align with corporate policies and operational goals.

Security System Technician

Bookkeeper

• Performs accounting duties such as reviewing, researching, analyzing and reconciling ledger accounts, setting up and maintaining expenditures and revenue working papers, spreadsheets and reconciliation to general ledger.
• Prepares financial statements and statistical data reports i.e. departmental capital and current projects.
• Reviews, analyzes and reconcile encumbrances, budget variance reports and cost detail records related to departmental capital and current projects.
• Reconciles and monitors capital/current projects and recoveries.
• Maintains a Cost Control System including subsidiary records relating to departmental capital and current projects.
• Prepares monthly departmental financial statements and other financial information for Divisions, Provincial and Federal Government.
• Prepares and calculates subsidy claims, ad hoc financial and statistical reports to the Provincial and Federal Government.
• Performs and maintains accounts receivable functions including bank deposits and reconciliation, preparing, reviewing, posting and reconciling journal entries.
• Performs calculations in order to process period end accruals for expenditures.
• Prepares working papers and processes period end and year end closing entries.
• Reviews financial system reports and takes action as required.
• Analyzes and reconciles account balances.
• Prepares, reviews, and posts journal entries.
• Reviews General Ledger expenditure and revenue accounts, processes reclassification and reallocation adjustments, and reconciles expenditures.
• Prepares statements for reporting to management and divisions.
• Analyzes monthly budget variances.
• Provides assistance on accounting and financial related matters to the divisions as requested.
• Provides financial analysis, claims and other information to the divisions.
• Creates/executes ad hoc financial system reports for analysis purposes.
• Liaises with Finance Department for processing vouchers, retrieving documents and dealing with other accounting related issues.
• Assists on projects and assignments.
• Monitors Provincial statutes and regulations, City by-laws and/or Council direction, and agreements for any changes.
• Co-ordinates data with City, Provincial and Federal Auditors.

Accounting Assistant

Project Manager

• Support the Senior Project Managers of Design/Delivery and Procurement in carrying out the following responsibilities:
• Support the team with the development and implementation of an enterprise-wide project management framework that reflects the scale and complexity of current and future capital delivery.
• Strengthen governance and oversight structures to support informed, timely decision-making across all stages of project delivery.
• Support the implementation of recommendations dealing with Procurement on Capital Construction Projects
• Support the review and research to introduce scalable tools, templates, and standardized processes that enhance consistency, efficiency, and transparency of capital construction delivery
• Tailor project delivery approaches based on complexity, risk, and impact-ensuring flexibility where needed and structure where required.
• Improve integration across planning, design, procurement, and construction functions to support more streamlined and coordinated delivery.
• Explore the use and implementation of various industry-standard delivery models.
• Build in evaluation and continuous improvement practices to capture lessons learned and reinforce accountability.
• Support the promotion of alignment and collaboration across divisions, enabling shared ownership of outcomes and better service to internal and external stakeholders.
• Identify and support the implementation of near-term improvements that demonstrate progress and support long-term change.
• Work effectively in a team structure, ensuring high standards of work quality and organizational performance, continuous learning and encourages innovation in the development and delivery of capital construction projects.
• Supports the preparation of comprehensive reports and presentations to Committees of Council and community groups.
• Supports the development of updates and reports on project status, issues, deliverables and milestones to the Senior Management and Council.
• Manages project organization structures and systems including working groups, steering groups and committees as required.

Manager

• Driving transformation initiatives that align with the future service delivery model
• Leading the development and deployment of advanced analytics platforms and workforce reporting capabilities
• Overseeing change management strategies to support technology adoption and process integration
• Managing inter-divisional partnerships, and contributing to policy and program development
• Championing continuous improvement, innovation, and best practices in workforce analytics and reporting

Manager, Bus Transformation & Change Management – Workforce Analytics

Human Resources

• Lead the redevelopment and migration of HR reports to SAP SuccessFactors Story, including data mapping, prototyping, testing, and deployment
• Collaborate with IT, BI developers, data architects, and HR business partners to define reporting requirements, validate data flows, and ensure high-quality outputs
• Translate complex HR business needs into clear technical specifications, reporting logic, and design documentation
• Analyze existing reporting assets, document data dependencies, and recommend improvements aligned with future-state analytics and governance standards
• Provide advanced technical support across SAP SuccessFactors, SAP HCM (On-Premise), and SAP BusinessObjects, including troubleshooting and data validation
• Develop and maintain documentation, reporting standards, and governance practices to support report lifecycle management and long-term adoption
• Support end-user readiness through training, knowledge transfer, and change-management activities related to Story reporting

Senior HR Consultant, HRIS – SuccessFactors

• Lead activities to guide the transition of the HR Analytics team from legacy reporting solutions to SuccessFactors Stories
• Analyze existing reporting assets, document data dependencies, and recommend improvements aligned with future-state analytics and governance standards.
• Assist with defining and documenting business use cases, requirements for new and enhanced HR reporting
• Translate complex HR business needs into clear technical specifications, reporting logic, and design documentation.
• With a team, help lead the redevelopment of existing HR reports to SAP SuccessFactors Stories, including data mapping, prototyping, testing, and deployment to support greater adoption by the Analytics team and other City user groups
• Collaborate with IT, BI developers, data architects, and HR business partners to define reporting requirements, validate data flows, and ensure high-quality outputs.
• Develop and maintain documentation, reporting standards, and governance practices to support report lifecycle management and long-term adoption.
• Support end-user readiness through training, knowledge transfer, and change-management activities related to Story reporting.

Senior HR Consultant – Workforce Report, SuccessFactors

Procurement

• Implement detailed plans and recommend policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance and promotes an environment of continuous learning and innovation.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.
• Authorizes and coordinates vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Ensures that established administrative, procurement and financial policies are applied consistently throughout the division.
• Oversees the departmental procurement and vendor invoicing, purchase card reconciliation revenue and expenditure coding and contract accounting to ensure their consistency with generally accepted accounting principles and requirement of municipal, provincial and federal funding agencies.
• Performs various contract expenditure analysis on a regular basis to ensure the integrity and accuracy of financial information
• Coordinates and prepares the division's annual Procurement Plan submission, and provides divisional stakeholders with the information and support necessary to develop their multi-year procurement plans
• Leads the coordination and delivery of divisional procurement initiatives, working with divisional stakeholders, Purchasing Materials Management Division (PMMD), Policy, Planning, Finance and Administration (PPF&A), as well as other internal and external technical and administrative stakeholders.
• Coordinates divisional procurement processes related to the purchase of goods and services including, but not limited to, the development of Requests for Quotation (RFQs), Requests for Tender (RFTs), Requests for Proposals (RFPs), Invitational Calls, Non-competitive Procurement, etc.
• Administers division level procurement processes including Low Value Quotations (LVQs), Divisional Purchase Orders (DPOs), Non-competitive Procurement, etc.
• Assists in evaluating quotation submissions and/or participating in evaluation teams as and when required and makes recommendations regarding the selections of the supplier(s).
• Coordinates and supports various contract administration related functions and processes including contract/PO spend and usage analysis, Purchase Order Amendments (POAs), etc.
• Develops, enhances and maintains procurement tracking and reporting tools related to the procurement portfolio and divisional contracts.
• Establishes, monitors and reports on divisional procurement and contract management KPIs
• Prepares periodic and ad hoc reports related to procurement for Senior Management, business units and divisional stakeholders.
• Provides input to the annual Operating and Capital budget preparations as required, related to the financial impact of new contract awards, pricing escalations, etc.
• Prepare reports to Bid Award Panel, Committees and Council as well as divisional Senior Management on procurement related matters.
• Serves as lead divisional representative for procurement and related administrative matters and participates in various committees, corporate project/working groups, meetings, etc.
• Assists in the development, implementation and monitoring of a Service Level Agreement (SLA) with corporate partners.
• Develops and delivers procurement-related training and resources for division staff engaged in procurement.
• Ensures that the division complies with City and provincial purchasing regulations and requirements, e.g. Health and Safety, Fair Wage, Municipal code Chapters 195 and 71, and implements/interprets same.
• Designs and recommend processes and procedures related to internal controls and divisional/corporate change initiatives
• Analyzes business processes and procedures, develops options for process efficiencies and ensures that business processes are carried out in an effective manner and as designed.
• Designs and delivers effective strategies to anticipate and address emerging business needs and changes in corporate policies and procedures while maintaining a high level of customer service, fiscal accountability, innovation, teamwork and results.
• Responds to inquiries and liaises with other divisions, government agencies, outside agencies, consultants, Council members, and the public
• Participates as an effective team member of the division's management staff
• Provides support and technical advice to program staff, e.g. delivery units Managers, and Project Managers.

Supervisor, Procurement Coordination

Director

• Reporting to the Executive Director of the Housing Secretariat, the Project Director will be a leader in identifying, addressing and ensuring timely response to resolve ongoing and emerging issues.
• Responding to media requests, and liaising with Members of Council and their staff, and with senior City staff and the public on behalf of the Executive Director, as required.
• Develop, implement and monitor effective risk and issues management strategies, policies and procedures, and provide direction and training to staff on appropriate responses and procedures.
• Anticipate, identify and manage emerging issues and challenges.
• Develop, design and implement functional policies and programs that make major changes in overall business performance of the Housing Secretariat based on long-term needs.
• Direct the development and implementation of divisional change management strategies, including training, communications and staff engagement initiatives.
• Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures.

Project Director

Consultant

• Provide strategic advice and support to the Director on a range of sectional, divisional, and corporate projects, initiatives and issues
• Provides work direction to staff as required and supports the units within the section with coordination and oversight of the section's strategic initiatives, business plans, projects, work plans and working in collaboration with other sectional/divisional staff, and/or other City divisions, external stakeholders/organization and at times, other levels of government
• Provides work direction to staff and oversees assigned projects, ensures effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
• Assists units with evaluations, process, sustainment, communications, best practices, and other related continuous improvement initiatives
• Ensures that project scope, budget, expenditures, resources and schedule are controlled and reviews, tracks and evaluates consultants and/or contractors to manage progress and performance related to the delivery of assigned projects
• Directly develops and manages projects assigned by the Director related to section, division, and/or corporate strategies and issues
• Provides oversight and coordination of the section's Strategic Initiatives portfolio, including discrete progress tracking and reporting, and assists the section's management team as required to ensure the successful and timely delivery of related strategic projects
• Provides oversight of section/unit work plans, including triaging and coordinating time sensitive items, and monitoring progress on key initiatives to ensure critical timelines are met
• Provides support on special projects requiring section or individual unit, multi-unit, cross-section and/or multi-divisional coordination
• Drafts/develops/reviews reports, briefing notes, presentations and other materials for the Director, senior management team, and/or Committees/Council on section, division, and corporate issues, projects and related matters
• Develops scope, business/technical requirements, evaluation criteria, etc. for complex procurement documents as required for assigned projects and leads related evaluation and contract negotiation teams
• Executes and documents contract management activities for contracts associated with assigned projects using the Solid Waste Contract Lifecyle Management Framework
• Participates on various working groups, committees, task forces and community engagements/ consultations as a section and/or divisional representative
• Manages the review and submission of all section Staff Action/Information reports and attends strategic meetings on the topics, as required, to ensure the interests of the section and/or division are represented in a coordinated fashion
• Acts as the section's liaison between the Office of the Mayor, Councillors' offices, the Deputy City Manager's office, and the Director's office as required
• Conducts extensive research, effectively gathers relevant information and data, and performs complex quantitative and qualitative analysis in support of informing and/or developing recommendations to the Director and/or senior management team members on a wide range of topics and issues
• Identifies and monitors emerging issues relevant to the section's areas of accountability and responds to opportunities or unplanned events
• Ensures that the Director is fully briefed on matters, in a timely, accurate and comprehensive manner
• Acts as the Director's designate as required at meetings with key internal/external stakeholders, Councillors, and other orders of government
• Resolves policy and administrative issues on behalf of the Director by liaising directly with senior staff across the organization
• Manages the development and ongoing maintenance of section/unit profile, roles and responsibilities and business continuity documentation in collaboration with the section's management team
• Provides support with planning, developing and executing recruitment plans and onboarding activities including the development and maintenance of section and/or unit specific documentation/materials as needed
• Develops and maintains all intranet content associated with the section and underlying units in collaboration with section management team
• Maintains a continuous and thorough knowledge of current section, divisional, cluster and corporate issues and initiatives, as well as policies and procedures relevant to the section's areas of accountability.

Policy Planning & Project Consultant

Software Engineer

• Reports to the Supervisor of Design in the Roadway Section of the Engineering & Construction Services Division.
• Provide engineering designs for the preparation of multi-disciplinary municipal linear infrastructure construction projects.
• Administers prepares and coordinates requirements related to detailed engineering designs, contract drawings, maps, sketches and reports.
• Conducts field investigations and studies for a variety of planned proposals, programs and projects.
• Provides advanced technical support to engineers for the planning, design and tendering of municipal linear infrastructure projects.
• Prepares and conducts training and demonstrations for users of CADD software.
• Liaises with internal and external stakeholders at various stages of the design process.
• Investigates and responds to project inquiries related to the design, standards and CADD information.
• Ensures that all designs are carried out in accordance with various City of Toronto engineering design standards, specifications, and procedures.
• Plans, organizes and prioritizes work on multiple projects with minimal supervision.

Engineering Technologist Technician 1

• Reporting to the General Manager, Toronto Water, Program Manager, Office of the General Manager will manage and coordinate key Division wide priorities for Toronto Water.
• Provide senior level strategic policy advice and operational support to the General Manager and Toronto Water Directors.
• Represent the General Manager on City wide corporate initiatives and at meetings and forums.
• Conduct comprehensive research into assigned areas ensuring that such research takes into account developments within the water/wastewater industry.
• Act as the main point of contact for the General Manager with respect to all matters involving communications and public relation activities.
• Oversee the planning, design, development, implementation and maintenance of a communication strategy for the Division.
• Prepare strategic analysis reports for the General Manager on corporate and divisional issues.
• Manage assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Lead project teams and apply sound project management methodologies.
• Prepare presentations, speeches and correspondence for the General Manager on corporate/ divisional initiatives.

• Provide senior-level consultation, interpretation and direct employee and labour relations services to a portfolio of divisions regarding collective agreements, investigations and disciplinary action, the Labour Relations Act and other related legislation
• Conduct thorough, effective grievance investigations by conducting interviews to obtain documentary and other factual data, as well as managing and attending grievance hearings and arbitrations
• Investigate allegations of infringements of the Labour Relations Act, 1995, the Human Rights Code, the Employment Standards Act, 2000, and other relevant legislation
• Provide detailed research and analysis for collective agreement negotiations, and participate directly in the collective bargaining process
• Mentor and coach consultants, and support staff by providing leadership, developing recommendations, implementing solutions and ensuring quality in service delivery
• Represent the Employee Relations team on task forces, corporate initiatives, committees, grievance arbitrations and other human resource issues
• Develop and implement recommendations regarding compliance with collective agreement interpretation and administration, employment law, technical training design requirements, etc.
• Develop effective labour relations training manuals and deliver training to client groups
• Provide quality control for work planning, and develop work objectives based on Employee & Labour Relations goals and client needs
• May be required to travel to various work locations

Senior HR Consultant – E&LR

• Supports the Manager on the planning, programming and prioritization of the Cycling Network Plan, including taking identified major multimodal complete street and other related transportation projects from feasibility to implementation.
• Leads the development of the Cycling Network Plan Near-term Implementation Program and leads the drafting of the associated staff reports and presentations for management review and submission to City Council and its Committees.
• Prepares materials for briefings to senior management in the Transportation Services division and individual members of City Council, and drafts correspondence for a variety of audiences.
• Coordinates input into the Capital Works Program and operating budget and manages assigned budget, ensuring that expenditures are within approved budget limitations.
• Conducts research and analysis on transportation-related topics considering legislative changes, developments within the field, corporate policies and practices, and best practices in other jurisdictions.
• Oversees assigned projects and provides contract management, ensuring effective communication and high-quality outcomes to advance the Division's initiatives in a complex municipal environment.
• Contributes to planning and developing strategic initiatives for the Division.
• Coordinates, evaluates and prepares responses on requests from elected officials, internal divisions, and the public, assessing feasibility within existing programs and resources.
• Prepares, coordinates, and makes recommendations on Request for Proposals/Request for Quotations and tender documents for project implementation.
• Represents the Unit at Divisional meetings and the Division at project-related community engagements, always maintaining professionalism.
• Acts as resource person for requests and inquiries related to Divisional activities.
• Establishes, maintains and develops relationships with other Units, Divisions, agencies, elected officials, and consultants to ensure effective partnerships.
• Embraces diversity and inclusion, fosters teamwork, and consistently contributes to a positive workplace culture.
• Manages assigned projects, ensuring effective teamwork, communication and high standards of work quality to advance the Division's initiatives in a complex municipal environment.
• Prepares project plans, reports and status updates for the Manager and other senior staff.
• Reviews, produces and comments on draft materials.
• Negotiates and coordinates with both internal and external stakeholders on and outside of project technical advisory committees.
• Fosters and maintains effective working relationships and networking with inter-divisional departments, government agencies, elected officials, and consultants though consultation, resolution of conflicts, participation in public meetings etc.
• Keeps up-to-date on relevant research and coordinates with relevant divisional staff on project-related data and analysis.
• Represents the Division, as required, at meetings and at project-related community consultations.
• Leads, facilitates, or participates in internal technical working groups and stakeholder engagement including other City divisions, agencies, community and interest groups, industry members, higher educational institutions, and other levels of government to ensure appropriate involvement and feedback at all stages of projects.
• Supervises the day-to-day operation of assigned project team members and junior staff including the scheduling, assigning and reviewing of work.

Project Manager – Transportation Services

• Provides overall direction to Communicable Diseases and Infection Control program teams
• Works closely with the Ontario Ministry of Health to support guidelines
• Oversees and ensures compliance with public health standards
• Develops and implements policies for the program
• Monitors community health indicators and emerging issues