City of Toronto

Administrative Assistant

City of Toronto

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$73,495 - CA$96,567 per year

About the role

  • Provides senior level administrative support, advice and guidance on key initiatives and policies.
  • Reviews and directs incoming correspondence, phone calls, and initiates responses.
  • Manages and schedules daily appointments and activities; arranges meetings and business travel.
  • Organizes the daily schedule around urgent requests.
  • Co-ordinates daily administrative operation by organizing workload priorities.
  • Provides effective work direction, training and guidance and acts as a resource to support staff.
  • Co-ordinates the development and implementation of secretarial and administrative standards and procedures.
  • Receives and provides initial response including data collection related to telephone calls and correspondence.
  • Prepares and processes documents of a confidential labour relations nature.
  • Monitors all key reports required for committees and council and ensures deadlines are met.
  • Prepares complex calculations and analysis of data.

Requirements

  • Experience in municipal operations or large public sector organizations
  • Considerable experience providing administrative support to senior management
  • Considerable experience in the preparation and drafting of standard correspondence and reports
  • Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.)
  • Strong analytical and problem solving skills
  • Excellent organizational and time management skills
  • Highly developed customer service and interpersonal skills
  • Excellent communication skills, both orally and in writing
  • Ability to research and prepare information in a timely manner
  • Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data collectiondocument preparationcomplex calculationsreport draftinganalytical skillsproblem solving
Soft Skills
organizational skillstime managementcustomer serviceinterpersonal skillscommunication skills