To provide senior level analysis and systems support to the Pension, Payroll & Employee Benefits Division system/sub-system applications.
To manage project teams in the establishment of application architectures and enhancements.
Implements detailed project plans and recommends policies/procedures regarding system specific requirements.
Supervises, motivates and trains assigned staff.
Assists the Supervisor, Production Support to ensure effective teamwork, high standards of work quality and organizational performance.
Monitors and evaluates staff performance.
Provides input into and administers assigned budget for specific assigned project.
Plans, implements, monitors, makes schema, rules, feature/functions changes and participates in various system upgrades.
Maintains, supports and enhances various functional aspects of SAP, SuccessFactors Employee Central module.
Participates in sub-committees charged with identifying the payroll applications support needs of the corporation.
Liaises with Technology Services Division, external technical resources and software vendors regarding technical issues.

Requirements

University degree in computer science or related discipline or the approved equivalent combination of education and/or experience.
Extensive experience in SAP HCM implementation/configuration or ECC application support experience related to Canadian payroll, time management modules.
Extensive experience in SuccessFactors development and implementation experience on the Employee Central module.
Extensive experience working on large and complex projects or teams.
Expertise on cloud and on premise system landscapes.
Highly skilled in conducting business requirement/blueprinting workshops.
Knowledge of legislation such as the Employment Standards Act, provincial labour laws, and human resources policies and collective agreements related to Pensions, Payroll and Employee Benefits.
Extensive analytical, conflict resolution and problem solving skills.
Strong organizational skills and the ability to effectively manage workload with strict time constraints.
Excellent oral and written communication skills.
Ability to work effectively as a team member and work collaboratively with others in a multidisciplinary team.
Excellent customer service skills and the ability to analyze performance quality measures and provide continuous improvement.
Ability to supervise staff in a unionized environment.
Ability to work evenings and weekends from time to time.
Knowledge of SAP Portal/BW related to payroll and HR functionality would be an asset.

Benefits

Accommodation
Health insurance
401(k) matching
Flexible work hours
Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SAP HCMSuccessFactorsEmployee CentralECC application supportcloud system landscapeson premise system landscapesbusiness requirement workshopsanalytical skillsconflict resolutionproblem solving

Soft skills

organizational skillstime managementoral communicationwritten communicationteam collaborationcustomer servicestaff supervisionperformance evaluationmotivationtraining