City of South Fulton

Learning and Development

• Develop, coordinate, and facilitate employee training programs for all City departments.
• Design and deliver instructor-led, virtual, and blended learning experiences.
• Assess organizational training needs through surveys, interviews, performance evaluations, and workforce data.
• Develop training materials, presentations, job aids, manuals, and learning resources.
• Coordinate leadership and supervisory development programs.
• Maintain annual training calendars and employee training records.
• Monitor compliance training requirements and assist departments in meeting mandatory training obligations.
• Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• Support succession planning and workforce development initiatives.
• Collaborate with department leaders to identify skill gaps and create employee development plans.
• Assist in the implementation and administration of learning management systems (LMS) and online learning platforms.
• Research industry trends and best practices in employee learning and organizational development.
• Prepare reports and metrics regarding training participation, completion rates, and program effectiveness.
• Support employee engagement, culture-building, and organizational development initiatives.
• Facilitate workshops, seminars, leadership academies, and professional development programs.
• Perform other related duties as assigned.

Learning and Development Trainer

Revenue Operations

• Under the guidance and supervision of the Chief Financial Officer (CFO) and City Manager, responsible for the organization and supervision of the Revenue, Debt Management, and Investments Division personnel for the timely receipt and recognition of revenue processing.
• Directs the city’s cash management and investment functions with the goal of enhancing the city’s interest income returns within the parameters of best financial management practices.
• Leads the activities of the division through supervision and coordination of the work.
• Responsible for maintaining accurate & reliable revenue recognition procedures and evaluating internal controls.
• Oversees implementation of new treasury systems with adherence to generally accepted accounting principles and training of staff.
• Responsible for timely and accurate billing, collection, and recording of various revenue.
• Reviews and manages the Accounts Receivable balances and directs payments into the COSF’s Bank Accounts.
• Develops governmental revenue budgets (revenue anticipations) for the Executive and Legislative branches of City government with the Budget Office.
• Administers and monitors City Revenue policies and procedures, systems, and technology.
• Develops Standard Operating Procedures (SOPs) for cash management, investments, revenue collection, etc, and implements a robust training program for division staff and, as appropriate, other COSF staff.
• Efficiently administers the city’s collection policies and procedures to maximize collection rates and minimize outstanding debts.
• Oversees Discovery Audits and seeks new and alternative equitable revenue sources.
• Supports legislative hearings on license applications, proposed revenue sources, and amendments to the revenue budget.
• Monitors and evaluates collection performance.
• Prepares revenue projections, variance analysis, and management reports with recommendations for corrective action.
• Prepares financial reports and statistics for the CFO, City Manager, City Council, state agencies and others.
• Oversees investment performance, mail room check receipts, remittance processing, bank deposits, check issuances and cash report revenue recognition.
• Assists internal and external auditors in audits of depository bank accounts.
• Plans, directs, and manages the investment program of the City of South Fulton; manages investments for the city’s various portfolios, and those monies held and invested by outside trustees.
• Plans, directs, and manages the city’s cash flow to increase the amounts of cash available for investments.
• Directs cash management, banking services, and investment functions within the parameters of City Council’s adopted Investment Policy.
• Monitors goals and reports monthly and quarterly on investment program activity.
• Develops short- and long-range plans to ensure that all operations are effectively and efficiently performed.
• Prepares cash management and investment information for statistical and management reports.
• Recommends legislation to improve investment operations and increase maximization of City resources.
• Advises Chief Financial Officer, City Manager, and City Council on aspects of programs.
• Maintains communications with city departments, the banking community and broker/dealers.
• Establishes investment strategy and determine appropriate investment mix of the portfolio.
• Maintains knowledge of cash management procedures and practices to prepare cash flow projections, cash balance forecasts, and daily cash settlement procedures.
• Maintains a current awareness of banking policies and procedures to ensure that the monetary transactions (specifically security transfers and wire transfers) of the City Treasury are managed in a timely and effective manner.
• Reviews contracts, establishes, and enhances the City’s safekeeping custody program.
• Works with other City departments to ensure proper credit departmental bank deposits with corresponding revenue recognition.
• Coordinates fiscal year end policies for depositing funds.
• Manages relationships with other vendors such as online payment applications, the City Treasurer’s cashiering application, and the taxes accounts receivable systems.
• Conducts other special projects as appropriate.
• Performs other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs. Maintains and applies a comprehensive understanding of the Division’s responsibilities supervisors; remains knowledgeable about personnel, equipment, and training needs; adequately communicates orally and in writing with staff, other departments, local, county, state and federal agencies, and the public. Accurately interprets and conducts operations in accordance with City Council’s adopted Investment Policy.
• Analyzes and interprets economic and financial market trends. Stays abreast of fixed income investment and money market trends and developments. Maintains knowledge of cash management practices to include innovations for applicability to the city’s program. Stays abreast of banking policies and procedures, to include security and wire transfers and collateral safekeeping practices. Maintains excellent communications and working relationships with the banking community, broker/dealers, various city department, and finance and treasury staff. Provides excellent technical documents and communications to Chief Financial Officer, City Manager, and City Council.

Learning and Development Trainer

Treasury and Revenue Manager