Program Analyst, Theatre

City of Ottawa / Ville d’Ottawa

full-time

Posted on:

Location Type: Office

Location: Ottawa • Canada

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Salary

💰 CA$64,175 - CA$75,086 per year

About the role

  • Cultural and heritage programs are responsible for multidisciplinary arts centres, heritage and museum facilities and structures, and for implementing programming and public events in the arts, heritage and museums.
  • The incumbent oversees the administration of service and rental contracts.
  • Performs program reconciliation and contributes to the growth of the theatre/arts centre through research and analysis.
  • This position is primarily finance-focused.

Requirements

  • Two-year college diploma in business administration, arts administration, or a related discipline.
  • Minimum of 5 years of progressively responsible experience in a related field, preferably in theatre.
  • Knowledge of report writing, research methods, and database management.
  • Knowledge of CLASS, SAP, and ticketing software is an asset.
  • Superior written communication skills; ability to organize and convey ideas and information (both verbally and in writing) and ability to analyze statistics.
  • Proficient in Microsoft Office; advanced knowledge of MS Excel.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and communication skills.
  • Excellent time management, organizational, and problem-solving abilities.
  • Customer service orientation.
  • Willingness to work a variable schedule as needed, including evenings and weekends.
Benefits
  • Criminal record check: The successful candidate will be required to undergo a Level 2 police background check with the police service detachment having jurisdiction, to the satisfaction of the City of Ottawa.
  • Relevant experience and recognized training, supported by an employment record demonstrating satisfactory performance and clear aptitude, may be considered in lieu of the formal education requirement.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
report writingresearch methodsdatabase managementMicrosoft OfficeMS Excelprogram reconciliationfinance managementticketing softwareCLASSSAP
Soft skills
written communicationorganizational skillsanalytical skillsproblem-solving skillsdecision-making skillsinterpersonal skillstime managementcustomer service orientationverbal communicationability to convey ideas
Certifications
two-year college diploma in business administrationtwo-year college diploma in arts administration