Reporting to the Senior Project Manager of the Project Management and Quality Office in the Engineering Services Division.
Coordinate and support the implementation of Divisional processes and the Departmental Quality Management System (QMS).
Perform specialized administrative and technical work related to the identification, evaluation, prioritization and implementation of programs and initiatives.
Ensure that initiatives are delivered in accordance with City and Provincial guidelines.
Support the development, operation and maintenance of a Divisional Quality Management System and the delivery of various strategic, technical, research, legislative and operational duties.

Requirements

Proven demonstrated knowledge of the practices and theories of Quality Management Systems and strategic planning normally acquired through a post-secondary degree/diploma in Engineering, Quality Operations Management, or related discipline and/or a combination of education and progressive work-related experience.
QMS certification and/or Lean Six Sigma certification would be considered an asset.
Proven experience and knowledge of applicable theories, practices and trends in project management, process improvement, integrated management and quality management systems, within a municipal environment.
PMP designation would be considered an asset.
Demonstrated knowledge and experience developing or participating in the development of ISO 9001, ISO 14001, ISO 18001 management systems.
Experience as Auditor for ISO 9001 and/or ISO 14001 would be considered an asset.
Knowledge and understanding of performance measurement and continuous improvement processes in an operations related/public works environment.
Proven experience in leading change and deploying continuous improvement programs; public sector and unionized environment an asset.
Highly effective leadership, facilitation, communication, presentation, conceptual problem-solving, interpersonal and organizational skills, with the ability to multi-task and adopt quickly to change.
Must possess a valid Class “G” Driver’s Licence.

Benefits

Health insurance
Retirement plans
Paid time off
Professional development
Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality Management Systemsstrategic planningproject managementprocess improvementISO 9001ISO 14001ISO 18001performance measurementcontinuous improvementadministrative and technical work

Soft Skills

leadershipfacilitationcommunicationpresentationconceptual problem-solvinginterpersonal skillsorganizational skillsmulti-taskingadaptabilitychange management

Certifications

QMS certificationLean Six Sigma certificationPMP designation