Build and oversee a robust compliance management system (CMS) consistent with OCC guidance, FFIEC handbooks, and interagency expectations.
Ensure adherence to consumer compliance regulations, privacy laws, payments and deposit regulations and insider/affiliate rules.
Supports the bank’s engagement with regulators, including exam management, responses, and remediation of findings.
Establish policies, standards, and training that integrate regulatory compliance obligations into daily operations and client interactions.
Report regularly to the CRLO and provide independent reporting to the Management & Board Risk Committees.
Track and manage regulatory issues, including compliance-related MRAs and MRIAs, ensuring timely & sustainable closure.
Develop compliance KPIs, KRIs, and dashboards to give management and the Board visibility into regulatory compliance trends.
Lead the bank’s regulatory change management process by proactively identifying, assessing, and implementing new or amended laws, regulations, and supervisory guidance.
Advise business line leaders on regulatory impacts, emerging risks, and new product launches.
Drive a culture of compliance accountability across the three lines of defense, in partnership with the Talent, Development & Culture Department.
Oversee the creation, review, and maintenance of customer disclosures across all products and services, ensuring accuracy, clarity, and consistency with applicable laws, regulations, and OCC/CFPB expectations.
Requirements
10+ years of progressive experience in regulatory compliance within the banking or financial services industry.
Strong knowledge of federal banking laws and regulations, including those issued by the CFPB, FDIC, OCC, and Federal Reserve.
Experience working with large-scale commercial banking products, corporate lending, and institutional risk management.
In-depth knowledge of principles, practices, and interrelationships across banking functions, with particular expertise in consumer compliance regulations.
Proven ability to engage with regulatory agencies and effectively manage regulatory examinations and compliance audits.
Certified Regulatory Compliance Manager (CRCM) or equivalent certification preferred.
Advanced ability to interpret complex regulatory information and apply it within a financial institution’s compliance framework.
Strong understanding of bank products and services offered to consumers, businesses, and communities.
Demonstrated leadership experience managing high-performing teams and driving accountability across multiple direct reports.
Ability to lead organizational change, influence management, and establish compliance priorities aligned with enterprise risk strategy.
Excellent written and verbal communication skills, including the ability to present complex topics to executive leadership and the Board.
Strong analytical and critical thinking skills with high attention to detail and accuracy.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience building consensus, driving alignment, and resolving complex issues across all levels of an organization.
Ability to identify root causes of compliance issues and develop effective, risk-based solutions.
Strong organizational and time management skills, with the ability to manage multiple projects and priorities within established deadlines.
Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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