Manager – Right-of-Way Services Permitting & Coordination
City and County of Denver
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $101,050 - $133,832 per year
About the role
- Lead, coach, and develop supervisors and staff, fostering a culture of trust, accountability, collaboration, and continuous learning.
- Guide team through organizational changes, helping to implement a re-envisioned structure that improves clarity and efficiency.
- Drive employee engagement and retention through intentional recognition, career development planning, and consistent team connection.
- Establish clear alignment between daily operations and broader City, DOTI, and Right-of-Way Services goals, reinforcing purpose and impact.
- Evaluate and optimize business processes by identifying redundancies, simplifying workflows, and improving overall efficiency and customer experience.
- Develop and implement standard operating procedures (SOPs), process maps, and tools to ensure consistency, scalability, and independent staff execution.
- Promote cross-training and workforce flexibility to strengthen team coverage, reduce risk, and build organizational resilience.
- Lead organizational improvements by eliminating low-risk or low-value activities and supporting data-driven decision-making.
- Partner with internal and external stakeholders to enhance permitting operations, improve customer education, and support major city initiatives and development projects.
- Support regulatory modernization efforts by contributing to policy updates, process innovation, and a solutions-oriented approach to service delivery.
Requirements
- Bachelor's Degree in a related field based on a specific position(s).
- Three (3) years of experience at the type and level of functional or operational management, which must have included management of professional individual contributors.
- Requires a valid Driver's License at the time of application.
Benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process optimizationstandard operating proceduresprocess mappingdata-driven decision-makingemployee engagement strategiescareer development planningorganizational change managementworkflow simplificationcross-trainingregulatory modernization
Soft Skills
leadershipcoachingcollaborationtrust buildingaccountabilitycommunicationteam connectionorganizational resiliencestakeholder partnershipcontinuous learning
Certifications
Bachelor's Degreevalid Driver's License