Senior Product Manager – Enterprise
Citizen
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $185,000 - $205,000 per year
Job Level
About the role
- Own the enterprise product strategy and roadmap, defining how Citizen’s platform evolves to support enterprise customers and large organizations.
- Define the long-term vision for Citizen’s enterprise safety platform, imagining how modern organizations monitor, understand, and respond to real-world safety events.
- Identify emerging opportunities at the intersection of public safety, enterprise security, AI, and real-time data, translating them into clear product direction.
- Develop a deep understanding of enterprise operational workflows and design product capabilities that meaningfully improve safety monitoring, coordination, and decision-making.
- Partner closely with Engineering and Data Science to develop AI-enabled capabilities that automate monitoring, incident triage, and operational insight.
- Work with Sales and enterprise customers to understand real-world operational environments and incorporate those insights into product strategy and roadmap decisions.
- Guide cross-functional teams (Engineering, Data Science, Design, and Operations) to bring enterprise capabilities from concept through launch.
- Evaluate strategic partnerships and integrations that expand Citizen’s enterprise safety ecosystem.
Requirements
- 6–10 years of product management experience
- Experience owning strategy or roadmap for enterprise or B2B software products
- Track record of shipping products that serve complex organizational workflows
- Strong product judgment and ability to operate in ambiguous environments
- Experience working closely with engineers and data scientists on technically complex products
- Familiarity with AI-enabled products such as LLM-driven applications, automation systems, or applied machine learning
- Understanding of enterprise requirements including reliability, data privacy, and scalability
- Comfort engaging with enterprise customers and supporting complex deal cycles
- Strong communication skills and ability to influence executive leadership
Benefits
- At least one fully employer-sponsored medical plan option
- Dental and vision coverage, with a small employee contribution
- Unlimited PTO
- Up to 14 weeks paid parental leave (for all parents)
- Monthly tech stipend
- Free mental health support
- Hybrid work environment + catered lunches (NYC HQ)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managemententerprise softwareB2B softwareAI-enabled productsautomation systemsapplied machine learningoperational workflowsincident triagedata privacyscalability
Soft Skills
product judgmentability to operate in ambiguous environmentsstrong communication skillsinfluence executive leadership