Citizen Health

Platform Engineer

• Build and own the infrastructure that powers Citizen Health
• Set the technical direction for our agentic platform
• Design architectures for long-running AI agent sessions, real-time messaging, and autonomous tool execution
• Define SLOs, build the observability stack, and drive incident response
• Own the deployment pipeline end-to-end
• Optimize model serving, manage GPU and compute capacity, and negotiate vendor contracts
• Maintain HIPAA, SOC 2, and related regulatory standards
• Work closely with Product, AI/ML, Data, and Security teams to translate platform needs into the roadmap

Staff Platform Engineer