Citiside Property Management

Account Manager

Citiside Property Management

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $4 - $7 per hour

About the role

  • Build and maintain strong, long-lasting relationships with key stakeholders and executive sponsors.
  • Monitor client health and engagement to ensure high retention rates and prevent churn.
  • Identify opportunities for upselling and cross-selling to help clients achieve their business goals while increasing company revenue.
  • Guide new clients through the onboarding process and act as a liaison between the client and internal technical/product teams.
  • Prepare and present regular reports on account status, milestones, and ROI to both clients and internal leadership.
  • Manage contract renewals and lead negotiations to ensure mutually beneficial terms.

Requirements

  • 3+ years of experience in Account Management, Customer Success, or Sales (B2B experience preferred).
  • Exceptional verbal and written communication skills in English; ability to present complex ideas clearly to C-level executives.
  • Proactive mindset with the ability to anticipate client needs and provide creative solutions.
  • Proficiency in CRM software (e.g., Salesforce, HubSpot) and project management tools.
  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementCustomer SuccessSalesB2B SalesContract NegotiationReportingOnboarding
Soft Skills
CommunicationRelationship BuildingProactive MindsetCreative Problem Solving