Customer Service Operator – Client Support & Accreditations
CITIA - Image et Industries créatives
contract
Posted on:
Location Type: Office
Location: Annecy • France
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Salary
💰 €1,940 per month
About the role
- Verify and validate accreditation forms according to the defined process
- Handle accreditation modification requests
- Manage the telephone switchboard
- Manage messages via the customer service (SAV) tool
- Support the help center (FAQ)
- Provide assistance to the Head of Visitor Reception
- Coordinate a team of volunteers
Requirements
- Experience in events or database management appreciated
- Proficiency in English (written and spoken)
- Proficient in Microsoft 365
- Meticulous, autonomous and responsive
- Strong verbal and interpersonal skills
- Good writing skills
- Service-oriented mindset
- Enthusiasm and curiosity
- Team spirit
Benefits
- 50% reimbursement of public transport costs
- Supplementary health insurance (mutuelle)
- Sustainable mobility allowance
- Meal vouchers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database managementaccreditation verificationaccreditation modification
Soft Skills
meticulousautonomousresponsiveverbal communicationinterpersonal skillswriting skillsservice-oriented mindsetenthusiasmcuriosityteam spirit