Salary
💰 $81,600 - $122,400 per year
About the role
- Develop and manage a dedicated internal KYC (Know Your Client) program at Citi
- Manage the tracking and documentation of changes for functional and business specifications
- Write detailed universally understood procedures for permanent records and for use in training
- Review updates to procedures with analysts, team leads, and managers
- Conduct change impact analysis and document business rules, functions and requirements
- Direct or participate in special projects to determine feasibility and resolve organizational, procedural, technical and fiscal issues
- Liaison with Training and Technology on procedure updates and system-related items
- Identify opportunities for improving business processes and assist in system/operational proposals
- Partner with AML partners for advisement and resolution of policy and procedural issues
- Perform project management responsibilities including producing project plans, risk analyses and updates for senior management
- Assess risk, drive compliance with laws/regulations and escalate/manage control issues with transparency
Requirements
- 5-8 years of experience
- Experience with Banking and Financial Institutions
- Demonstrated understanding of KYC Policies & Procedures
- Strong knowledge of Citibank customer and transaction systems (CitiKYC, Concierge, NetX360, etc.)
- Advanced organizational skills with the ability to handle multiple assignments
- Exceptional one-on-one and group presentation, facilitation and communication skills
- Excellent written and verbal communication skills
- Leadership, drive and results focus
- Strong Microsoft Office Suite knowledge (Word, Excel, Outlook and PowerPoint)
- Ability to operate with a limited level of direct supervision and act as SME
- Bachelor's degree/University degree or equivalent experience