Citi

Partner Management Lead Officer – Vice President

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Schaumburg • Illinois • United States

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Salary

💰 $125,760 - $188,640 per year

Job Level

Senior

About the role

  • Serves as a key liaison with the Partner and will be responsible for supporting the profitable growth of the portfolio in all channels, ensuring that marketing and financial/business plans are delivered and strengthening the client relationship
  • Identify and implement strategic initiatives to drive profitable sales growth
  • Develop and execute strategic/tactical initiatives to improve business performance
  • Create innovative and appealing product concepts and communications
  • Analyze program results to improve performance and profitability
  • Develop and maintain marketing strategies with partner and internal resources
  • Create and manage task plans to accomplish business plan objectives
  • Lead governance execution responsibilities for the portfolio to ensure a strong risk and control environment
  • Financial planning and forecasting - ensure plan is achieved and recognize, anticipate and create solutions to address financial shortfalls
  • Establish and maintain positive business relationships within the client's retail and financial services organizational structures
  • Serve as the primary day-to-day liaison between the client and Citi internal operational, digital and functional areas
  • Consistently deliver quality customer and client experiences
  • Build organizational consensus in support of the client
  • Maintain contract compliance including reporting requirements and service level agreements
  • Manage monthly client reporting
  • Actively contribute to and participate in client portfolio reviews
  • Lead portfolio sales and retention efforts
  • Assist in the creation and management of project plans for retail initiatives, including incentives, contests and application building strategies
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 6-10 years relevant experience
  • Bachelor's degree in Business, Communications, Marketing, or Finance
  • Must have experience in marketing, product or project management and client/relationship management experience
  • MBA desirable
  • Private label credit or bankcard industry experience preferred
  • Consistently demonstrates clear and concise written and verbal communication skills
  • High-energy, self-motivated individual with the ability to drive results with a sense of urgency, ownership and accountability
  • Ability to promote teamwork and collaboration at all levels of the organization
  • Forward thinker with the flexibility to adapt to and drive change in a dynamic business environment
  • Demonstrated ability to prioritize effectively and handle multiple, diverse projects simultaneously
  • Proficient in Microsoft Office with an emphasis on MS Excel
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial planningforecastingmarketing strategiesproject managementproduct managementclient relationship managementrisk assessmentperformance analysisbusiness performance improvementcontract compliance
Soft Skills
clear communicationverbal communicationwritten communicationteamworkcollaborationself-motivationresults-drivenadaptabilityprioritizationownership
Certifications
Bachelor's degreeMBA