Citi

VP Program Management – Lead

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Florida • Texas • United States

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Salary

💰 $114,720 - $172,080 per year

Job Level

Senior

About the role

  • Drive the comprehensive administration and strategic coordination of a lending operations technology steering committee
  • Proactively monitor, follow up on, and report the progress of critical action items
  • Support the planning, direction, and coordination of key lending operations programs
  • Critically assess and facilitate the formalization of essential program documentation
  • Oversee the successful execution of program plans
  • Collaborate with Program Sponsors to refine business case analyses

Requirements

  • Proven experience (6-10 years) in administrative support and coordination roles
  • Demonstrated ability to effectively manage meeting logistics, minute-taking, action item tracking, and stakeholder communication for high-level forums
  • Secondary experience in project or program management within an operations or technology environment, with a strong understanding of how operations teams interface with technology partners, ideally within a strategic change context
  • Strong organizational skills with meticulous attention to detail and ability to manage multiple tasks efficiently
  • Excellent communication and interpersonal skills, with the ability to interact professionally with senior stakeholders
  • Proficiency in productivity tools (e.g., Microsoft Office Suite, collaboration platforms) for scheduling, documentation, and reporting
  • Experience in a wholesale lending environment is a plus.
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportprogram managementmeeting logisticsminute-takingaction item trackingstakeholder communicationprogram documentationproject managementoperations managementstrategic change
Soft Skills
organizational skillsattention to detailmulti-taskingcommunication skillsinterpersonal skillsprofessional interactioncollaborationproactive monitoringcritical assessmentstrategic coordination