Citi

Senior Client Onboarding Analyst

Citi

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $109,120 - $163,680 per year

Job Level

Senior

About the role

  • Recommends new work procedures with broader scope of impact.
  • Deals with variable (occasionally complex) issues with substantial potential impact.
  • Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
  • Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made.

Requirements

  • 5-8 years of prior operations management/client onboarding experience
  • Strong communication skills both written and verbal
  • Leadership mentality
  • Microsoft Office Suite proficiency
  • Ability to multi-task while maintaining high level of attention to detail
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsleadership mentalityattention to detailindependence of judgementautonomyrisk assessment