Citi

IT Quality Senior Manager – Vice President

Citi

full-time

Posted on:

Location Type: Office

Location: TampaFloridaTexasUnited States

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Salary

💰 $103,920 - $155,880 per year

Job Level

Tech Stack

About the role

  • Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
  • Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
  • Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business).
  • Resolves complex and highly variable issues.
  • Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
  • Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle.
  • Manages organizational process change.
  • Develops and implements methods for cost, effort and milestones of IT Quality activities.
  • Strives for continuous improvements and streamlining of processes.
  • Ensures consistency and quality of processes across the organization.
  • Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
  • Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.
  • Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies.

Requirements

  • 6-10 years IT Testing experience required
  • Excellent knowledge of software testing techniques and testing tools
  • Knowledge of any well-known software development and testing life-cycle methodology
  • Requires communication and diplomacy skills and an ability to persuade and influence
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • planned time off (vacation)
  • unplanned time off (sick leave)
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
User Acceptance Testing (UAT)software testing techniquestesting toolssoftware development life cycleprocess improvementcost managementeffort estimationmilestone trackingstandards developmentprocedures design
Soft skills
communication skillsdiplomacy skillspersuasioninfluenceorganizational skillsleadershipevaluative judgmentproblem-solvingdecision-makingteam management