Research Specialist 5 – Financial Services Investigations
Citi
full-time
Posted on:
Location Type: Hybrid
Location: Ofallon • Montana • United States
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Salary
💰 $43,960 - $57,340 per year
About the role
- Supports the function by responding to payment and reconciliation inquiries in a timely matter
- Utilizes judgment to process goodwill policy write-offs and have the ability to troubleshoot point of sale issues for merchants and processors
- Assists with the training of new hires or team members
- Make decisions with little assistance from lead or manager
- Impacts the business by ensuring the quality of the tasks or services provided.
Requirements
- 2-4 years relevant experience
- High School diploma or equivalent
- Ideal candidate will have check processing knowledge
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
check processing
Soft skills
judgmenttroubleshootingtrainingdecision makingquality assurance
Certifications
High School diploma