Citi

Senior Analyst, Commercial Cards Fraud Strategy

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida, Montana, Tennessee • 🇺🇸 United States

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Salary

💰 $70,720 - $106,080 per year

Job Level

Senior

About the role

  • Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
  • Recommend and implement new work procedures and address and resolve exceptional/unusual issues
  • Partner with the operation team(s) and other departments within fraud prevention and loss control
  • Contribute to the development of new techniques and processes for the area or function
  • Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
  • Evaluate moderately complex and varied issues with substantial potential impact
  • Assume informal/formal leadership role within teams, and coach and train new recruits
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements

  • 5-8 years of experience in a related role
  • Intermediate to senior level experience in a similar position preferred
  • Demonstrated experience in application and development of advanced statistical models
  • Proven experience in the Investigation and Fraud claims process
  • Experience in trend analysis and alerts in early fraud detection
  • Processes card transaction authorization and compensation
  • Proficient in Microsoft Office and Access
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
advanced statistical modelsfraud claims processtrend analysisearly fraud detectioncard transaction authorizationcompensation processes
Soft skills
leadershipcoachingtrainingproblem-solvingrisk assessment
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