CITCON

Supervisor, Loan Operations

CITCON

full-time

Posted on:

Location Type: Hybrid

Location: Muntinlupa City • Philippines

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About the role

  • Oversee and support a team of analysts, to ensure Service Level Agreements are met in an effective and efficient fashion.
  • Escalate client or staffing issues to your Manager in a timely manner.
  • Work with your Manager on KRIs and KPIs and collaborate on mitigating plans around risk and resource constraints.
  • Liaise with service providers, vendors, agents, counterparties and clients to ensure the timely resolution of issues and exceptions.
  • Review and assess the materiality of portfolio risk with respect to unsupported cash and position differences, as part of the sign off process.
  • Contribute towards projects and initiatives that aim to drive the business forward, as it relates to Loan Administration and processing.
  • Engage in the migration of tasks from other locations into your team, to ensure of a seamless transition, along with the conversion or launches of any new clients, as it relates to Loan holdings.
  • Actively engage in staff development conversations with the analyst team on a regular basis, to ensure members of the team understand their goals and continuously working towards them.
  • Contribute to the hiring process and seek the right candidates for the team.

Requirements

  • Bachelor or Master level degree.
  • 4+ years in Financial Services with experience in leading people
  • Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
  • Excellent communication skills.
  • Strong customer service skills
  • Experience mentoring and coaching staff.
  • Knowledge of Hedge or Mutual Funds.
  • Professional accounting designation is an asset.
Benefits
  • Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
  • We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
  • Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial servicesportfolio risk assessmentloan administrationdomestic security marketsglobal security marketsOTC security marketsfixed income productsderivative productshedge fundsmutual funds
Soft Skills
team leadershipcommunication skillscustomer servicementoringcoachingstaff developmentproblem-solvingcollaborationgoal settinghiring
Certifications
Bachelor's degreeMaster's degreeprofessional accounting designation