Senior ASIC Front-End Infrastructure Engineer
NVIDIA
JenkinsPerlPython
Infrastructure Engineer II
Cision France
full-time
Posted on:
Location Type: Hybrid
Location: 🇮🇳 India
Visit company websiteSalary
💰 ₹2,000,000 - ₹2,503,760 per year
Job Level
JuniorMid-Level
About the role
- Coordinate product-related issue resolution between CX/Support, Product Management and Engineering
- Pull together cross-functional resources for issue resolution and own intake, prioritization and stakeholder communication processes
- Support enterprise-level product and application systems with technical assistance and respond to trouble tickets
- Investigate, diagnose, troubleshoot, and identify potential solutions; document actionable bugs for engineering
- Administer security permissions for web-based applications and manage internal batch processes and data integrity
- Partner with Product Leads, Engineering and Design to define and document operational processes and drive cross-functional adoption
- Establish root causes of product and application errors and escalate serious concerns to the development team
- Track issue triage and trouble tickets and communicate status to stakeholders
Requirements
- 2+ years of experience in product operations, product management, support or an engineering/operational role that worked closely with Customer Support, Engineering and Product Management
- A passion for delivering an outstanding user experience
- Ability to develop a deep understanding of complex problems and devise creative solutions
- A talent for building empathy for user problems
- Strong written and verbal communication skills; able to explain technical topics to technical and non-technical audiences
- Can-do attitude and ability to juggle multiple priorities simultaneously
- Degree in software engineering, computer science, information technology or similar preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingissue resolutiondata integritysecurity permissionsbug documentationtechnical assistancecross-functional processesstakeholder communicationroot cause analysisissue triage
Soft skills
user experienceproblem-solvingempathywritten communicationverbal communicationmulti-taskingprioritizationcollaborationcreativityadaptability
Similar jobs on JobTailor
Infrastructure Engineer
Public View, a BCN Group company
CloudFirewallsSwitchingVMware
Senior Infrastructure Engineer
Atom Computing
AnsibleAWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformGrafanaKubernetesLinuxTerraform
Senior Principal Engineer – Infrastructure Engineering
Fastly
GoOpen SourceRust