Tech Stack Cloud Firewalls Switching VMware
About the role Implement, upgrade and support hybrid infrastructure solutions to enable client collaboration and reliable modern IT infrastructure Deliver high-quality technical solutions on time addressing business challenges Prepare clear, accurate documentation to support implementations and client knowledge transfer Collaborate with colleagues, stakeholders and clients to deliver projects and support requests Travel to client sites as required to support project delivery and technical services Report to Head of Hybrid & Modern Workplace and work within the Hybrid Team Requirements Must have valid driving licence and vehicle due to frequent travel Willingness to travel as part of the role Ability to work independently and collaboratively Ability to work to tight deadlines and deliver high quality work Analytical and pragmatic problem-solving approach Excellent communication and interpersonal skills Strong Microsoft knowledge (Active Directory, Windows servers, user devices) Proficient in cloud and on-premises integration and hybrid infrastructure concepts Network cabling and switching Wireless access points Firewalls: Fortinet, SonicWall, Draytek, Watchguard SAN architecture and installation (Nimble, Dell, HP) NAS implementation Virtualization: Hyper-V and VMware Backups: Veeam install, upgrade and configuration Experience in disaster recovery and testing Strong documentation skills Advanced troubleshooting and problem-solving abilities Relevant experience in a similar role, ideally within an MSP or IT service environment Access to BCN Academy with industry leading training and development Competitive salary with ability to progress 23-days holiday allowance (increasing with length of service) plus bank holidays Extra day off on your birthday Option to buy more holiday Company pension scheme 2 paid leave days per year to volunteer Health cash plan with free access to Employee Assistance Programme (EAP) Life assurance Cycle to work scheme Electric vehicle scheme Home and tech scheme Retail discounts Free on-site gym at Manchester and Leeds locations Long service recognition Beer (or soft drinks) and Pizza Fridays Dress down every day Social events (Summer BBQ, Christmas party) Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills cloud integration on-premises integration hybrid infrastructure network cabling switching wireless access points firewalls SAN architecture NAS implementation virtualization
Soft skills analytical problem-solving pragmatic problem-solving excellent communication interpersonal skills ability to work independently collaborative work ability to meet deadlines strong documentation skills advanced troubleshooting ability to deliver high quality work