Cisco

Senior Claims Representative/Claims Specialist

Cisco

full-time

Posted on:

Location: Ohio, Oklahoma • 🇺🇸 United States

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Job Level

Senior

About the role

  • Mid-Continent Group focusing on construction defect losses nationwide with complex litigated claims.
  • Manage an inventory of claims of significant size, complexity, or a specific line of business.
  • Investigate and maintain claims: Review and evaluate coverage and liability.
  • Secure necessary information (i.e.: reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
  • Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
  • Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Convey the most complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
  • Ensure that claims payments are issued in a timely and accurate manner.
  • Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
  • Obtain and maintain appropriate licensure in applicable venues.
  • Serve as the technical expert on a product(s) and/or line of business.
  • Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business.
  • Plan for and ensure that performance targets are met.
  • Interact with underwriting and marketing regarding claims trend issues.

Requirements

  • Generally, 5+ years of experience handling small to medium size construction defect losses and litigation.
  • Bachelor’s degree or equivalent is required.
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