
Employee Relations Consultant
Cisco
full-time
Posted on:
Location Type: Hybrid
Location: Krakow • Poland
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About the role
- Conduct ER investigations and recommend appropriate actions consistent with Cisco’s policies and practices.
- Maintain comprehensive case records and document investigation findings.
- Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.
- Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.
- Advise on disciplinary action recommendations for matters handled by other groups.
- Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.
- Coach and counsel management and employees daily on a variety of complex ER case matters.
- Consult and collaborate with Global ER, P&C peers, Country support/acceleration, Employee Legal team and other cross-functional team members and partners.
- Research and apply regional or country requirements as they relate to employment-related case management, programs, policies, tools and processes.
- Participate in the improvement, design and education delivery of global programs managed within the team.
- Uphold and integrate Cisco’s Guiding Principles in all actions, decisions and interactions.
- Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.
Requirements
- A bachelor’s degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.
- 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.
- 2+ years’ experience working in multi-national company.
- Solid knowledge of employment and labour laws, compliance requirements and cultural practices across European countries.
- Advanced proficiency in English (oral and written).
- Other languages are advantageous but not essential.
- Technically proficient in Microsoft tools including Word, Excel, PowerPoint.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigationcase managementemployment lawlabour lawcompliance requirementscultural practiceshuman resourcesemployee relations
Soft Skills
communicationempathycoachingcounselingcollaborationrespectintegrityaccountability