Cisco

Senior Claims Representative – Claims Specialist

Cisco

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • Ohio • United States

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Job Level

Senior

About the role

  • Manages an inventory of claims to evaluate compensability/liability
  • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
  • Determines and negotiates appropriate claim settlements/reserves within prescribed authority
  • May attend arbitrations, mediations, depositions, or trials
  • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
  • Performs other duties as assigned.

Requirements

  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Generally, a minimum of 3-5 years of experience in property and casualty claims handling
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
  • Demonstrates strong analytical, negotiation, and problem-solving skills
  • Demonstrates knowledge of insurance policies, coverage, and claims handling procedures
  • Maintains knowledge of industry laws and regulations
  • Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims
  • Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
  • Proven ability to handle confidential information with discretion.
Benefits
  • We offer competitive benefits packages for full-time and part-time employees*
  • Full-time employees have access to medical, dental, and vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid Time Off and paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims handlingclaim investigationsnegotiationsettlement agreementsliability evaluationcompensability assessmentpayment authorizationanalytical skillsproblem-solving skillscoverage determination
Soft Skills
interpersonal skillscommunication skillsorganizational skillsrelationship buildingleadershipdiscretionprioritizationtimely resolution
Certifications
Bachelor’s DegreeAssociate in Claims (AIC)