Help strengthen the connection between business priorities and customer execution by building scalable enablement approaches
Support strategic customer engagements by aligning technical adoption plans, customer goals, and lifecycle milestones across a defined set of enterprise accounts
Build and improve repeatable processes, frameworks, and communication mechanisms that help internal teams execute more consistently in the field
Engage with senior internal and customer stakeholders to identify barriers, surface insights, and drive alignment across highly matrixed teams
Contribute to business impact through customer enablement, adoption progress, and revenue influence across assigned priorities.

Requirements

Bachelor’s degree and 7 + years of related experience supporting enterprise customers in cloud security, SaaS or large enterprise technology environments
Experience building programs or frameworks that connect business unit priorities with customer-facing teams such as sales, product, engineering, or customer success
Experience working with senior executives and cross-functional stakeholders in a highly matrixed organization.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year
Exempt employees participate in Cisco’s flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
Employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationstakeholder engagementalignmentprocess improvementcustomer enablementstrategic thinkingcross-functional collaborationinsight generationmatrixed team collaborationbusiness impact