Customer Experience Project Specialist I
Cisco
full-time
Posted on:
Location Type: Office
Location: RTP • Illinois • North Carolina • United States
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About the role
- Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business
- Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success
- Identify process gaps and process implementation planning
- Support and further build change management processes
- Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products
Requirements
- Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience.
- Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
- Self-Starter: Proven track record of initiating and leading projects, such as starting organizations, conferences, competitions, or publications, showcasing entrepreneurial spirit and initiative.
- Leadership Experience: Demonstrated leadership abilities through roles in student organizations, or significant involvement in extracurricular activities.
- Strong Attention to Detail: Exceptional spelling and grammar skills, ensuring high-quality and error-free content in all communications.
- Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.
Benefits
- Competitive salary
- Innovative solutions to optimize internal and external processes
- Collaboration with cross-functional teams
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementquantitative analysisqualitative analysisrisk identificationprocess implementationchange managementforecastinginnovationoperational successcost optimization
Soft Skills
self-starterleadershipattention to detailcommunicationcollaborationentrepreneurial spiritinitiativeproblem-solvingorganizational skillscreativity
Certifications
Associates degreeApprenticeshipBoot Camp certificationspecialized program certification