
Transformation Analyst
Cisco
full-time
Posted on:
Location Type: Hybrid
Location: Richfield • Ohio • United States
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About the role
- Analyzes complex business issues and defines advanced requirements to design IT solutions that align with organizational goals.
- Collaborates with program manager, project manager and/or cross-functional project teams to gather information, model intricate systems requirements, and document specifications.
- Leads the development and implementation of automated system protocols that reduce manual processes, increasing overall operational efficiency.
- Develops and refines workflow charts and diagrams to study system capabilities and write detailed specifications.
- Develops comprehensive end-user documentation and delivers training to ensure successful adoption and optimal use of new systems.
- Monitors project milestones, phases, and elements to ensure timely, budget-compliant delivery and alignment with project objectives.
- May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
- Performs other duties as assigned.
Requirements
- Bachelor’s degree in Business, Information Technology, Computer Science or a related field
- Generally, a minimum of 10 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.
- Provides requirements guidance to program manager, project manager and/or project teams.
- Participates in all phases of the requirements life cycle and requirements teams for complex programs and projects.
- Makes recommendations for Best Practices and introduces new techniques/tools to the BA Practice (including methods/approaches).
- Exhibits advanced business knowledge and ability to identify and define business needs including a high level of understanding of the organization's business and technology operations.
- May serve as Scrum Master on an agile team
- Advanced analytical skills with the ability to gather and analyze data to drive decision-making.
Benefits
- We offer competitive benefits packages for full-time and part-time employees*
- Full-time employees have access to medical, dental, and vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off and paid holidays
- a 401(k) plan with company match
- an employee stock purchase plan
- commuter benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringsystem designworkflow modelingautomated system protocolsapplication software configurationtestingdebuggingdocumentationagile methodologies
Soft Skills
collaborationleadershipcoachingcommunicationanalytical skillsdecision-makingproblem-solvingorganizational skillstrainingperformance management