Cirque du Soleil Entertainment Group

Front of House Revenue & Merchandise Manager

Cirque du Soleil Entertainment Group

full-time

Posted on:

Location Type: Hybrid

Location: Las Vegas • Nevada • United States

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Tech Stack

Flux

About the role

  • Develops and implements dynamic pricing strategies for all merchandise and FOH categories, adapting to attendance, market fluctuations and demand.
  • Analyzes regular sales data to identify revenue opportunities, margin improvements and inventory optimization.
  • Establishes and oversees the maintenance of KPI dashboards (revenue per head, sell-through rate, conversion, gross margin, etc.) to support data-driven decision-making.
  • Collaborates with product development and planning teams to define product ranges aligned with the venue’s intellectual property, audience demographics and market behavior.
  • Aligns in-store presentation, pricing and promotional strategies with the brand’s overall story and revenue objectives.
  • Works with the product development team to evaluate cost of goods sold (COGS) and market benchmarks to inform pricing decisions, ensure sustainable margins and identify opportunities to optimize product value.
  • Oversees stock rotation, replenishment and end-of-life management to minimize inventory write-downs and support revenue-recovery initiatives.
  • Partners with site managers and guest experience leads to balance staffing models, attendance patterns and customer flow for optimal sales conversion.
  • Coordinates A/B tests for pricing scenarios, promotions and product bundles to identify the most effective revenue levers.
  • Implements and maintains price-elasticity models to inform data-driven decisions for new product launches and market-specific adjustments.
  • Works with digital and finance teams to build automated tools that enable real-time price optimization and revenue forecasting.
  • Collaborates with warehouse operations to ensure on-time deliveries and product availability across global sites.
  • Represents FOH Revenue & Merchandise in business reviews and strategic planning sessions, presenting actionable insights and recommendations.
  • Leads and empowers FOH retail teams and support staff, fostering accountability and performance.
  • Works cross-functionally with product development, brand, warehouse and logistics teams to ensure a consistent customer experience and brand presentation.

Requirements

  • 5 years of experience in retail operations, revenue management, finance or merchandising, preferably in entertainment, live events or hospitality.
  • Proven track record using dynamic pricing models and revenue optimization techniques.
  • Strong analytical and financial skills; proficiency in Excel, Power BI or similar reporting tools.
  • Excellent leadership, communication and cross-functional collaboration skills.
  • Bachelor’s degree in business, retail management, finance or a related field preferred.
Benefits
  • An inclusive, team-based work environment;
  • Access to a dedicated desk at the Montreal studio on days you are on-site — a stimulating environment where you can apply your creativity;
  • Professional growth through high-quality projects that advance your career, plus personalized support tailored to your professional ambitions;
  • Group health insurance, a retirement savings plan and other benefits that we will be happy to present;
  • A culture focused on fair practices and community-building events.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dynamic pricing strategiesrevenue optimization techniquesKPI dashboardsA/B testingprice-elasticity modelscost of goods sold (COGS)inventory optimizationdata analysisfinancial analysissales data analysis
Soft Skills
leadershipcommunicationcross-functional collaborationaccountabilityperformance managementstrategic planningproblem-solvingteam empowermentcustomer experience focusstakeholder engagement