Circular Action Alliance

Cloud Engineer

• Administration of M365 Services: Copilot/Agents, Copilot Studio, Power Platform, Power BI, Docusign and Kiteworks
• Solid working knowledge of Azure Services and Integrations
• Assess the existing environment to identify improvements
• Evaluate new technologies and trends to make recommendations on how they can be implemented to impact the company positively
• Design solutions and lead staff in the implementation of the designs through mentorship and guidance
• Provide a bridge between technical staff and business leadership
• Increase efficiency within the IT department through streamlining and automating processes
• Provide technical direction on system implementation
• Drive plans for the integration of new infrastructure systems
• Drive virtual infrastructure design and implementation
• Collaborate with the IT Operations Architect to implement platform standards, reference architectures, and operational best practices
• Ensure infrastructure designs incorporate a security-first approach

IT Cloud Architect

Manager

• Draft and own the Business-to-Business (B2B) strategy across B2B Prefills, transport packaging, closed loop, semi-closed and open-loop models, while working closely with state-level teams to tailor solutions to requirements in each state.
• Map the landscape and develop the strategy to boost conversion to reuse/refill for B2B packaging categories including industrial/commercial channels (e.g. retailers, food service, hotels,etc.,) and supply chains/routes (e.g., between producer and retailer, between retailer distribution center and retail locations, etc.,), to meet state-level extended producer responsibility (EPR) laws and regulations – while assessing opportunities for synergies and harmonization across states.
• Reach out to industry associations or other convenors, build and launch Request for Information and Request for Proposals, identify promising pilots that may expand and scale, or other approaches to convene industry/producer alliances in target B2B areas.
• Collaborate and drive towards standardized reusable packaging formats that integrate with the CAA investment strategy. This individual will first focus on California with an eye toward harmonization with other EPR states, where appropriate.
• Act as project leader for successful B2B proposals/projects, developing the framework for ongoing engagement and executing a multi-year process to develop reusable packaging solutions across different product types.
• Develop and launch a Reuse/Refill Innovation Fund to solicit ideas from the Producer Community. Oversee the process for selecting successful proponents and apply the engagement framework to drive towards common solutions.
• Assess pilot outcomes, operational learnings, infrastructure implications and economic considerations to help inform future reuse/refill strategy, investments and program development.
• Develop best practices, case studies, and tools.
• Collaborate with other Food Serviceware and Business-to-Consumer Reuse/Refill verticals to assess how B2B infrastructure needs can integrate with current and upcoming needs for reuse services and infrastructure.
• Assess if similar or different ecosystem standards, metrics and reporting vs other Reuse/Refill verticals are needed to fulfill individual state EPR obligations.
• Develop strategies for accelerating the adoption of B2B reusables (e.g., RFP, Early Mover Incentives, etc.).
• Provide input on proposed regulations and reuse/refill activities in other states.
• Serve as a trusted technical and strategic resource for producers, local jurisdictions, NGOs, and reusable service providers.
• Remain at the forefront of B2B reuse/refill system innovations.
• Cultivate relationships with producers, trade associations, reuse service providers, local government, NGOs, startups and other innovators or standard bearers in the reuse/refill space.
• Serve as a trusted technical and strategic advisor to producers, regulators, municipalities, NGOs, and reuse operators.
• Represent CAA and educate interest holders about CAA’s approach to reuse/refill at board meetings, public consults, conferences, working groups.

Manager – Reuse & Refill B2B

Communications

• Lead California’s statewide recycling education and outreach efforts, partnering with national teams to drive strategy, implementation and performance to achieve behavior change and program outcomes
• Oversee statewide and locally delivered public education campaigns, coordinating with national teams and agencies to ensure alignment with CAA brand, messaging and strategic priorities
• Direct sector-based outreach and technical assistance efforts across commercial, multifamily and education sectors, as well as priority populations, ensuring alignment with statewide priorities and national frameworks
• Oversee California communications strategy, planning and execution, including media engagement and interest holder communications
• Develop and maintain comprehensive messaging frameworks that support program implementation across all phases— from early market signaling to issue response—ensuring consistency with national positioning while tailoring for California’s regulatory and political environment
• Anticipate emerging issues and develop both proactive and reactive messaging strategies—identifying risks and opportunities early, shaping narratives and advising leadership response in coordination with national communications leadership
• Monitor the external landscape, including policy developments, regulatory signals, media narratives and interest holder sentiment, to proactively inform communications strategy and position the organization ahead of emerging issues
• Direct large-scale program delivery, including planning, vendor management and campaign execution
• In collaboration with national communications leadership, manage an annual budget of up to $100+ million and allocate resources to maximize impact and efficiency
• Apply CAA’s measurement and evaluation frameworks to track program performance, generate actionable insights and drive continuous improvement
• Synthesize state-level insights to inform and strengthen national strategy
• Support the organization’s direct engagement with local jurisdictions, tribes, service providers, end markets, producers, trade associations and community organizations in California
• Support program implementation through clear, consistent and coordinated outreach and communications, including aligning messaging with interest holder dynamics and external landscape considerations
• Lead and develop a multidisciplinary team spanning communications and recycling outreach functions.
• Set priorities, establish operating rhythms, and ensure effective execution across a complex program
• Other duties as assigned

Director – Communications, Recycling Outreach

Business Analyst

• Lead business needs analysis sessions to define and document solution requirements, detailed user stories, user personas, and acceptance criteria through interviews, workshops, and stakeholder collaboration.
• Partner with stakeholders across multiple business functions to align state and national business requirements into cohesive technology solutions.
• Conduct impact analysis, data flow mapping, and feasibility assessments for new functionality or regulatory updates.
• Analyze and model current business processes, workflows, user flows, and data structures to identify opportunities for process improvements and operational efficiencies.
• Participate in the evaluation and selection of technology solutions to ensure alignment with business and technical requirements.
• Support developers and solution architects by identifying opportunities to leverage AI capabilities that enable scalable, value-driven solutions.
• Participate in test planning, use case development, and solution validation activities to ensure technology solutions meet business requirements and maintain system integrity.
• Collaborate with national and state business users to support solution design, testing, and deployment of system enhancements, upgrades, and fixes while supporting CAA enterprise processes and architecture.
• Mentor junior analysts and contribute to continuous improvement of business analysis standards, methodologies, and best practices.
• Maintain end-to-end requirements traceability from business requirements through user stories, solution delivery, testing and production deployment.
• Develop and maintain Business Requirements Documents (BRDs), process flows, user stories, acceptance criteria, and supporting artifacts in accordance with IT PMO standards.
• Support backlog prioritization and requirements refinement in partnership with business stakeholders, product owners, and delivery teams.
• Maintain accurate and up-to-date documentation, including user stories, requirements, test cases, and release notes.
• Use Jira, Lucid chart and other IT PMO Tools for backlog management, progress tracking, and visualization of workflows and dependencies.

Senior IT Business Analyst

Business Operations

• Build and lead a business operations team, ensuring strong execution and consistency in both day-to-day operations and long-term operational success.
• Set team operating rhythms that strengthen coordination, drive follow-through, and improve visibility across California priorities.
• Establish expectations, roles, and escalation pathways across the business operations function to support effective execution at scale.
• Own the design, documentation, implementation, and improvement of core operational processes that support California program delivery.
• Partner with HR on onboarding, offboarding, organizational planning, role transitions, and team support needs.
• Act as a central connector across functions to ensure dependencies are managed, communication is streamlined, and critical issues are escalated appropriately.

Director – Operations, Business Processes

Vice President

• Oversee the organization’s reuse and refill initiatives.
• Develop and manage materials strategies that promote recyclable and compostable packaging.
• Lead cross-functional initiatives integrating packaging design with recyclability and compostability requirements.
• Engage with producers and key industry representatives to drive adoption of circular design principles.

VP – Circularity & Packaging Design

• Design and produce a wide range of creative assets including flyers, PowerPoint decks, infographics, icons, web/email graphics, photos, videos, animations, signage, white papers and more
• Reviews and assigns incoming requests (from diverse departments), meets with internal "customers" and ensures on-time delivery or escalation.
• Provide creative direction and quality assurance for all visual outputs; coordinate and review work produced by creatives to ensure brand consistency.
• Build and maintain scalable brand systems and templates (PowerPoint, InDesign, Canva, iconography, letterhead); serve as brand steward and manage trademark usage.
• Translate long-form Word documents into polished, on-brand designed materials using Adobe InDesign, including reports, white papers, toolkits and presentations.
• Assist Senior Marketing Manager with sourcing and onboarding freelance and contract creative support as needed.