Circle 4 Marketing, LLC

Fundraising Systems Manager

Circle 4 Marketing, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $90,000 - $110,000 per year

About the role

  • Provide effective oversight and leadership to the Fundraising Systems team, including the Salesforce Administrator and Data Specialist.
  • Manage and maintain WCK’s Salesforce NPSP environment, including user setup, permissions, automations, and integrations with external tools such as Mailchimp, Kindsight, Dataro, GoFundMe Pro, and Sage Intacct.
  • Partner with Director, Development Operations on reporting and analytics—transforming business needs into actionable dashboards, reports, and data visualizations that support fundraising strategies.
  • Oversee data quality management, including regular audits, deduplication, and adherence to data standards and governance protocols.
  • Partner with Fundraising Operations and Donor Relations to ensure CRM tools and data workflows meet the evolving needs of frontline fundraising and stewardship efforts.
  • Coordinate with Finance to maintain accurate and timely data synchronization between Salesforce and Sage Intacct.
  • Identify, scope, and implement system improvements and automations that streamline processes and enable scalable fundraising growth.
  • Collaborate with internal teams to design and test new features, integrations, and configurations to improve system functionality.
  • Develop, document, and maintain Standard Operating Procedures (SOPs) for data management, reporting, and system use.
  • Conduct training and provide ongoing support to Development staff to enhance data literacy and system adoption.
  • Work closely with external vendors and consultants to support system enhancements, troubleshoot technical issues, and plan for future upgrades.
  • Serve as a resource for best practices in CRM administration, fundraising data, and analytics.
  • Contribute to various team projects as assigned.
  • The Manager, Fundraising Systems will work closely with senior leaders and lead a small team.

Requirements

  • Minimum of 4+ years of progressive experience in fundraising operations, data management, or CRM administration, including at least 2 years in a supervisory role.
  • Advanced experience managing and customizing Salesforce NPSP or equivalent CRM system in a nonprofit environment
  • Demonstrated ability to lead system integrations and data workflows involving multiple platforms such as email marketing, analytics, and accounting systems
  • Strong analytical and reporting skills with experience developing dashboards and data visualizations
  • Proven ability to manage projects, meet deadlines, supervise, lead, and communicate clearly across teams
  • Demonstrated ability to organize and prioritize work, delegate tasks appropriately, and solve problems through analysis and interpretation of information.
  • Excellent written and oral communication skills, with exceptional problem solving skills
  • Proficiency with Excel and/or Google Sheets, and Microsoft Word, familiarity with data import/export tools and APIs a plus
  • Strong commitment to accuracy, timeliness, clarity, and attention to detail.
  • Demonstrated flexibility, eagerness to learn, and comfort with ambiguity in a fast-paced environment.
  • Enthusiasm for exploring new technologies and methods to improve results
  • Alignment with the mission and values of WCK
Benefits
  • ZERO Premiums: WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage. Benefits begin on your date of hire.
  • Voluntary Benefits: Options include:
  • Additional Life Insurance
  • Pet Insurance
  • Supplemental AD&D
  • Flexible Spending Accounts (Dependent Care and Health Care)
  • 403(b) Retirement Plan: WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire.
  • Life & Disability Insurance: 100% employer-sponsored group life and disability insurance provided within 30 days.
  • Paid Time Off (PTO): Responsible PTO, including vacation, sick, and personal leave, plus paid holidays.
  • Growth Opportunities: Learning and development support to grow your career.
  • Employee Assistance Program (EAP): Free and confidential support for life’s challenges.
  • Annual Salary Reviews and additional benefits outlined in the Personnel Manual.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce NPSPdata managementCRM administrationdata quality managementreportingdata visualizationproject managementdata analysissystem integrationsautomation
Soft Skills
leadershipcommunicationproblem solvingorganizationprioritizationdelegationflexibilityeagerness to learnattention to detailcollaboration