CIRA - Italian Aerospace Research Centre

Product Manager

• Define, communicate and execute product roadmaps aligned with CIRA’s strategic priorities for cybersecurity products and services
• Lead early-stage product discovery, platform evolution and decision-making for new cybersecurity capabilities, integrations and services
• Define product requirements and success metrics informed by customer feedback, threat trends, market analysis and operational insights
• Identify opportunities to leverage DNS technology to facilitate improved security for end users and business networks alike.
• Work cross-functionally with engineering, security operations and partners to deliver secure, resilient and accessible product experiences
• Balance long-term platform strategy with near-term delivery, helping teams make informed trade-offs in a fast-evolving threat landscape
• Collaborate with channel partners, managed service providers and internal stakeholders to support product adoption and market expansion
• Support go-to-market activities including product positioning, customer engagement and sales enablement for CIRA's DNS offerings
• Support the sales cycle from customer engagement through to successful product implementation
• Act as a subject matter expert, representing CIRA through customer engagements, webinars, conferences, trade shows and other industry events

Senior Product Manager – Network Infrastructure

Security Engineer

• Define, communicate and execute product roadmaps aligned with CIRA’s strategic priorities for cybersecurity products and services
• Lead early-stage product discovery, platform evolution and decision-making for new cybersecurity capabilities, integrations and services
• Define product requirements and success metrics informed by customer feedback, threat trends, market analysis and operational insights
• Identify opportunities to leverage DNS-layer visibility, telemetry and threat intelligence to improve detection quality, automation and customer outcomes
• Work cross-functionally with engineering, security operations and partners to deliver secure, resilient and accessible product experiences
• Balance long-term platform strategy with near-term delivery, helping teams make informed trade-offs in a fast-evolving threat landscape
• Collaborate with channel partners, managed service providers and internal stakeholders to support product adoption and market expansion
• Support go-to-market activities including product positioning, customer engagement and sales enablement for CIRA Cybersecurity Services
• Support the sales cycle from customer engagement through to successful product implementation
• Act as a subject matter expert, representing CIRA through customer engagements, webinars, conferences, trade shows and other industry events

Senior Product Manager – Cybersecurity

Solutions Engineer

• Lead and coach the professional services and technical solutions team while actively contributing to service delivery and customer engagements.
• Oversee professional services delivery to drive customer satisfaction and successful project outcomes; serve as the senior point of contact for key clients and stakeholders.
• Drive efficient, high-quality service delivery across implementation, consulting, and support; maintain service standards and support sales with technical expertise.
• Troubleshoot and resolve technical issues promptly and effectively.
• Guide customers through product demonstrations, setup, and configuration of cybersecurity solutions.
• Design and deliver training sessions and workshops to enable effective use of product features and benefits.
• Monitor key performance indicators related to deployment and product usage.
• Produce reports, technical guides, and presentations that demonstrate service value and effectiveness.
• Build and maintain strong customer relationships to understand needs and provide proactive support.
• Communicate clearly in English and French with both technical and business stakeholders.
• Collaborate with cross-functional teams to improve service delivery systems and processes.
• Develop onboarding and product customization processes, including supporting documentation.

Senior Product Manager – Network Infrastructure

Senior Product Manager – Cybersecurity

Manager, Technical Solutions