Cint is looking for a Senior Consultant for our Demand Integrations Team, focussing on Cint built integrations and custom solutions
Support selected high profile customers across the globe
Work closely with our internal engineering team and coordinating with internal stakeholders across various departments
Onboard customers to Cint’s APIs in a smooth and efficient way
Help customers optimize the integration to meet Cint’s success metrics
Responsible for the success of new and existing integrations and/or custom solutions
Successful roll out of new integrations and consistent optimization of all solutions in your portfolio
Work closely with the Demand Integration Engineers, Customers Success teams, Account Management teams and also the stakeholders on our R&D team while also aligning globally with their EMEA/APAC counterparts
Build relationships with other departments and key stakeholders internally
Be a role model for creativity and a solution oriented mindset
Manage internal changes and support your team and customers through it
Create documentation and guidance for our internal engineers
Investigate and resolve customer issues in a timely and professional fashion

Requirements

Experience with designing customer specific solutions based on internal tech
Working with API integrations
Experience with onboarding customers to a tech solution and being aware of a customer life cycle beyond the onboarding process
Technical experience relating to REST APIs, API implementation, platform-to-platform integrations
Ability to focus on large amounts of data daily
Enjoys solving problems and prefers analytical methods
Strong communicator and flexible team player
Ability to convey complicated ideas to non-technical stakeholders
Tech-savvy. Key features expertise: postman/Bruno git/github Linux basic API troubleshooting basic code/engineering knowledge and how R&D teams operate
Basic understanding of with Grafana, Kibana, opensearch
Extremely thorough and detail-oriented in both communication and analysis
Experience with SQL, Postman/Bruno, Power BI, JIRA, or Salesforce is a plus
Must be able to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously
Confident in speaking and writing in English.

Benefits

Medical, Dental, and Vision insurance options to suit you and your family’s needs
401K with company matching
PTO, unlimited sick days
Remote Work
Paid maternity and paternity leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API integrationsREST APIsSQLdata analysisproblem solvingcustomer onboardingplatform-to-platform integrationsbasic coding knowledgetechnical documentationdata optimization

Soft Skills

strong communicationflexible team playeranalytical mindsetcreativitysolution-orienteddetail-orientedrelationship buildingcustomer success focustime managementadaptability