Ciena

Corporate Programs Travel Manager

Ciena

full-time

Posted on:

Location Type: Office

Location: Baltimore • United States

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Salary

💰 CA$84,700 - CA$135,300 per year

About the role

  • Lead the strategy, governance, and execution of a global corporate travel program aligned to Ciena’s business priorities and traveler experience goals
  • Shape and maintain corporate travel policies grounded in industry best practices and responsive to evolving business needs
  • Direct strategic vendor partnerships to deliver high‑quality, cost‑effective travel services across airlines, hotels, and ground transportation
  • Partner with Procurement, Risk and Security, Finance, and global business stakeholders to strengthen duty of care, risk mitigation, and policy compliance
  • Advance travel technologies, data insights, and automation to improve program performance and service delivery
  • Guide continuous improvement initiatives informed by industry trends, regulatory changes, and traveler feedback
  • Oversee travel processes that emphasize simplicity, responsive support, and a consistently positive traveler experience

Requirements

  • Bachelor’s degree in Business, Hospitality, or a related field
  • 5+ years of progressive leadership experience, including communication with executive stakeholders
  • Expertise in the corporate travel industry, travel technology platforms, strategic data analysis, vendor and contract management, and risk mitigation
  • Proven success driving process improvement and change management within a dynamic business environment
  • Ability to work effectively within a multicultural and diverse global workforce
  • Exceptional verbal and written communication skills with strong presentation capabilities
  • Proficiency with Microsoft Office Suite, including intermediate to advanced Excel and PowerPoint skills
Benefits
  • medical, dental, and vision plans
  • participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • company-paid holidays
  • paid sick leave
  • vacation time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic data analysisvendor managementcontract managementrisk mitigationprocess improvementchange managementtravel technology platforms
Soft Skills
leadershipcommunicationpresentation skillscollaborationmulticultural awareness