Manage day‑to‑day inquiries for the managed services portfolio and support RFP activities
Develop, track, and manage offers through the New Service Introduction process, partnering with Marketing to advance enablement plans
Build KPIs aligned to industry benchmarks and assess portfolio performance and competitive insights
Lead sales enablement programs to drive adoption of managed services across global field teams
Drive offer innovation by evaluating pricing, cost optimization, portfolio expansion opportunities, and market trends
Represent the managed services portfolio during product release cycles to ensure alignment with new product capabilities
Translate customer and internal stakeholder requirements into roadmap enhancements

Requirements

Bachelor’s degree in Engineering or Business Administration, or equivalent industry experience
10+ years in telecommunications and/or technology
3+ years of Product Line Management experience
High‑level understanding of Layer 0–3 networking technologies and Ciena solutions (6500, Routing & Switching, MCP)
Ability to develop and assess commercial deal sheets, P&Ls, and business financials
Proven ability to work from broad direction and independently drive tasks to completion
Experience supporting globally distributed teams

Benefits

Comprehensive benefits package
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Product Line ManagementLayer 0–3 networking technologiesCiena solutionsRouting & SwitchingMCPcommercial deal sheetsP&Lsbusiness financialsKPI developmentportfolio performance assessment

Soft Skills

independent task managementstakeholder communicationsales enablementcollaborationleadershipstrategic thinkingproblem-solvingadaptabilityinnovationcustomer focus

Certifications

Bachelor’s degree in EngineeringBachelor’s degree in Business Administration