Ciena

Services Proposal Manager

Ciena

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $78,500 - $125,500 per year

About the role

  • Lead development of high‑quality, customer‑centric services proposals for RFx responses, strategic bids, and large‑scale opportunities
  • Interpret customer requirements and translate them into clear service deliverables, roles, responsibilities, and timelines
  • Coordinate cross‑functional inputs across SPLM, SQC, COT, Sales, Legal, and Commercial teams to deliver cohesive, compliant responses
  • Develop value‑driven proposal narratives that highlight service differentiation, feasibility, and measurable outcomes
  • Identify and manage risks, validate assumptions, and ensure accuracy, clarity, and consistency across all service content
  • Support multi‑region service bids by transforming technical inputs into compelling, customer‑aligned messaging
  • Maintain accurate data and metadata across proposal platforms and continuously optimize service proposal workflows using automation and AI‑driven tools

Requirements

  • 3–6+ years of experience in proposal management, presales, service solutioning, or telecom/networking roles
  • Bachelor’s degree in Business, Communications, Engineering, or a related field (advanced degree preferred)
  • Strong writing, analytical, communication, and service delivery capabilities
  • Experience coordinating cross‑functional teams and managing deliverables under tight timelines
  • Knowledge of telecom or networking services portfolios, including optical networking, IP networking, and software services
  • Proficiency with Microsoft 365, generative AI tools, proposal automation platforms, and data‑driven methods
  • Demonstrated ability to streamline processes and enhance collaboration across teams
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
proposal managementservice solutioningtelecom servicesnetworking servicesoptical networkingIP networkingsoftware servicesdata-driven methodsproposal automation
Soft Skills
writinganalytical skillscommunicationservice deliverycross-functional coordinationtime managementrisk managementcollaboration