Operations Coordinator
Cielo Talent
full-time
Posted on:
Location Type: Remote
Location: Wisconsin • United States
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About the role
- Responsible for providing support to the overall Commercial Operations function and Commercial Client Services Leaders
- Tracking and aiding in adhering to a variety of organizational deliverables
- Auditing processes
- Ensuring best practices are shared across leaders
- Pull reports and data from organizational dashboards to provide to auditors
- Track productivity metrics to ensure the team meets Service Level Agreements (SLA)
- Help monitor fill goals have been entered
- Assist with & ensure teams are forecasting appropriately
- Communication of progress, risks, expectations, timelines, milestones and other key project metrics to Service Delivery leaders and team members
- Create and send weekly communication to Client Services Leaders ensuring adherence to different organizational deliverables and initiatives
- Provide other administrative support to Commercial Operations and client services leaders as needed
- Adapt global training materials and communications
- Deliver localized training programs
- Facilitate knowledge-sharing sessions to encourage the adoption of new tools and methodologies
- Other duties as assigned.
Requirements
- 3+ years in Talent Acquisition Operations supporting process, training, documentation and technology within a global team
- 5+ years’ experience in enterprise Application Tracking Systems
- Experience in a reporting or auditing (or related) experience, preferred
- Experience with Oracle Recruiting Cloud (ORC) and Eightfold preferred
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to plan and manage multiple initiatives simultaneously, formulate and execute individualized plans for client success concurrently
- Demonstrated proficiency with the Microsoft Office suite, including Outlook, Advanced Excel knowledge preferred 2+ years
- Knowledge of commonly used concepts, practices, and procedures within talent acquisition strongly preferred
- High school diploma or equivalent required
- Bachelor’s degree strongly preferred, or equivalent experience required
- English (written and verbal) is mandatory with Spanish preferable.
Benefits
- Health insurance
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Talent Acquisition OperationsApplication Tracking SystemsReportingAuditingOracle Recruiting CloudEightfoldMicrosoft OfficeAdvanced ExcelProcess DocumentationTraining
Soft Skills
Verbal CommunicationWritten CommunicationAttention to DetailPlanningProject ManagementClient SuccessKnowledge SharingAdaptabilityFacilitationTeam Collaboration
Certifications
Bachelor's DegreeHigh School Diploma