Cicero

Chief Operating Officer

• Serve as a central operating partner to the SVP / Practice Lead and Pod Leads.
• Translate leadership priorities into action plans, operating cadences, trackers, dashboards, and follow-up mechanisms.
• Prepare leadership materials, briefing documents, decision logs, status updates, and executive-ready summaries.
• Track commitments, risks, dependencies, decisions, and action items across the AI Operating Group.
• Help maintain visibility into team priorities, resource constraints, delivery risks, and operating issues.
• Act as a connective layer between AI leadership and enabling functions including HR, Finance, Legal, IT, Security, and Operations.
• Coordinate HR-related processes including onboarding, role changes, internal transfers, contractor coordination, and offboarding support.
• Maintain team rosters, reporting lines, pod assignments, role documentation, and operating group organizational materials.
• Partner with HR and recruiting on job descriptions, hiring workflows, interview coordination, offer status, start dates, and onboarding logistics.
• Manage intake tracking for new AI-related requests, opportunities, internal asks, client needs, and leadership-directed initiatives.
• Help triage incoming requests based on urgency, strategic fit, required capabilities, pod ownership, capacity, and delivery complexity.
• Maintain visibility into intake volume, request status, bottlenecks, aging items, and escalation needs.
• Support build operations across AI pods through project trackers, milestone reporting, risk logs, dependency tracking, and status updates.
• Manage operating rhythms across leadership syncs, Pod Lead meetings, all-hands meetings, training sessions, and monthly operating reviews.
• Track AI Operating Group costs across people, contractors, vendors, tools, licenses, subscriptions, infrastructure, and project-level spend.
• Facilitate compliance with AI Operating Group technical standards, infrastructure protocols, and internal governance expectations.
• Use AI tools to improve the speed, quality, and scalability of operational work.

Chief of Staff, AI Operations Manager

Analyst

• Own and execute core project workstreams, including data collection, research, analysis, and synthesis of findings
• Translate data into actionable insights and contribute to strategic recommendations
• Develop client-ready deliverables (presentations, reports, models, memos) with increasing independence
• Support the project team by managing work plans, preparing meeting materials, tracking timelines and budgets, and following up on next steps
• Collaborate cross-functionally with internal teams and client stakeholders
• Share analyses and insights both in writing and verbally for variable audiences
• Demonstrate initiative and independent problem-solving, even in ambiguous situations
• Build and maintain strong working relationships with clients and partners, developing knowledge of their issues, needs, and context
• Maintain awareness of market trends, competitive landscape, and developments in education policy and practice
• Make frequent use of Excel, PowerPoint, Word, and AI tools (e.g., ChatGPT, Claude, Codex)

Chief of Staff, AI Operations Manager

Experienced Consulting Analyst – K-12 Education