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Cicero

Chief of Staff, AI Operations Manager

Cicero

Chief of Staff & AI Operations Manager supporting AI leadership in operations and project execution. Collaborating across teams to ensure effective strategic planning and coordination of AI initiatives.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management and operational capabilities, with a focus on budget tracking, reporting, and financial analysis. Proficient in creating executive-ready materials and managing cross-functional coordination in a fast-paced environment.

Highest-signal resume keywords
Project ManagementBudget TrackingFinancial AnalysisExecutive CommunicationCross-Functional Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operations ManagementProgram ManagementCost ManagementOperational MetricsRisk TrackingDecision LoggingDashboard CreationAction Item TrackingOnboarding CoordinationCompliance Facilitation
Soft Skills
Organizational SkillsAttention to DetailDiscretionAdaptabilityCommunication Skills
Tools & Technologies
AI ToolsProject TrackersDashboardsReporting ToolsCollaboration Platforms
Industry Keywords
AI OperationsChief-of-Staff SupportBusiness OperationsConsulting OperationsPractice Management

About the role

Key responsibilities & impact
  • Serve as a central operating partner to the SVP / Practice Lead and Pod Leads.
  • Translate leadership priorities into action plans, operating cadences, trackers, dashboards, and follow-up mechanisms.
  • Prepare leadership materials, briefing documents, decision logs, status updates, and executive-ready summaries.
  • Track commitments, risks, dependencies, decisions, and action items across the AI Operating Group.
  • Help maintain visibility into team priorities, resource constraints, delivery risks, and operating issues.
  • Act as a connective layer between AI leadership and enabling functions including HR, Finance, Legal, IT, Security, and Operations.
  • Coordinate HR-related processes including onboarding, role changes, internal transfers, contractor coordination, and offboarding support.
  • Maintain team rosters, reporting lines, pod assignments, role documentation, and operating group organizational materials.
  • Partner with HR and recruiting on job descriptions, hiring workflows, interview coordination, offer status, start dates, and onboarding logistics.
  • Manage intake tracking for new AI-related requests, opportunities, internal asks, client needs, and leadership-directed initiatives.
  • Help triage incoming requests based on urgency, strategic fit, required capabilities, pod ownership, capacity, and delivery complexity.
  • Maintain visibility into intake volume, request status, bottlenecks, aging items, and escalation needs.
  • Support build operations across AI pods through project trackers, milestone reporting, risk logs, dependency tracking, and status updates.
  • Manage operating rhythms across leadership syncs, Pod Lead meetings, all-hands meetings, training sessions, and monthly operating reviews.
  • Track AI Operating Group costs across people, contractors, vendors, tools, licenses, subscriptions, infrastructure, and project-level spend.
  • Facilitate compliance with AI Operating Group technical standards, infrastructure protocols, and internal governance expectations.
  • Use AI tools to improve the speed, quality, and scalability of operational work.

Requirements

What you’ll need
  • 5+ years of experience in operations, chief-of-staff support, business operations, consulting operations, program management, finance operations, or practice management
  • Experience supporting senior leaders and coordinating across multiple teams or workstreams
  • Strong project management, PMO, operating cadence, and follow-through capabilities
  • Experience with budget tracking, reporting, financial analysis, cost management, or operational metrics
  • Strong organizational skills and exceptional attention to detail
  • Excellent written and verbal communication skills, including the ability to create executive-ready materials
  • Comfort operating in a fast-changing environment with ambiguity and shifting priorities
  • Ability to handle confidential information with discretion
  • Genuine interest in AI and regular use of AI tools to improve productivity
  • Ability to work effectively with technical and non-technical stakeholders.

Benefits

Comp & perks
  • Continuing education and professional development resources
  • Mentorship program
  • Supportive work environment
  • Inclusive culture