CICC

Support Engineer

• Provide technical support and troubleshooting to all College employees for internally developed applications
• Provide ongoing technical support, troubleshooting, and debugging for the College Portal, the Public Register, the College website, operational reports, data management, and other internal applications
• Collaborate with internal and external stakeholders to analyze reported application issues, identify trends, and recommend possible solutions
• Create business intelligence and operational reports from multiple IT systems

Application Support Analyst