CIBT

Inside Sales Manager

CIBT

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $100,000 per year

About the role

  • Directly manage, coach, and motivate a team of Inside Sales Representatives
  • Set clear performance expectations across activity, quality, and outcomes
  • Run daily/weekly performance rhythms (stand-ups, 1:1s, call reviews, pipeline checks)
  • Identify performance gaps quickly and implement targeted coaching or corrective action
  • Own day-to-day execution of outbound telesales activity (calls, follow-ups, qualification)
  • Ensure consistent application of ICP criteria and qualification standards
  • Monitor call quality, messaging, objection handling, and meeting conversion rates
  • Track and report on key KPIs (activity, contact rates, meetings booked, pipeline created, conversion)

Requirements

  • Proven experience managing an inside sales or telesales team in a B2B environment
  • Strong coaching capability - able to improve performance through observation and feedback
  • Hands-on leadership style; comfortable being close to the detail
  • Experience scaling or professionalizing an inside sales function is a strong plus
  • Confident using CRM and performance data to manage outcomes
  • Clear, direct communicator with high standards and low tolerance for ambiguity
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Flexible Spending Accounts and Health Savings Account
  • Life Insurance, Short-Term Disability, and Long-Term Disability Coverage
  • Company Paid Holidays and Paid Time Off
  • Paid Parental Leave
  • Pet Insurance
  • Travel Assistance Services
  • Legal and Identity Theft Protection Plans
  • Commuter Benefit Subsidy
  • Employee Recognition Programs
  • Referral Bonus Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance managementcoachingtelesalesB2B salesKPI trackingcall quality monitoringobjection handlingmeeting conversionpipeline management
Soft Skills
leadershipcommunicationmotivationperformance improvementattention to detailfeedback deliveryproblem-solvingadaptability