Business Banking Analyst, Bilingual
CIBC US
full-time
Posted on:
Location Type: Hybrid
Location: Ontario • Canada
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About the role
- Support Business Banking clients and internal partners on after-sales related activities.
- Handle account maintenance requests and service inquiries.
- Validate Digital Business Onboarding (DBO) applications for banking segments.
- Promote and demonstrate digital banking options to clients.
Requirements
- 1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre.
- Demonstrate well developed knowledge of business products and services (lending, cash management solutions, GICs and banking centre services).
- Fluent in French and English to serve our clients in the community.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account maintenanceservice inquiriesDigital Business Onboarding (DBO)lendingcash management solutionsGICsbanking centre services
Soft Skills
client servicecommunicationsalescustomer support