Universal Fraud Agent – Bilingual
CIBC US
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • Canada
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About the role
- Identify, analyze and conduct investigations of client transactions through credit and debit cards
- Mitigate fraud losses to CIBC clients
- Resolve complex problems related to Fraud Applications
- Collaborate with various departments to handle fraud cases
Requirements
- Experience in COINS/ECIF, PRM, TSYS and CRS is an asset
- Bilingual in French and English
- Strong analytical abilities
- Ability to work independently in a remote setting
- Must have a wired Internet connection meeting specified speed requirements
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program*
- Defined benefit pension plan*
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day, a paid day off for growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
analytical abilitiesproblem-solvingcollaborationindependence