Financial Service Representative – Outbound Calls, Bilingual
CIBC US
contract
Posted on:
Location Type: Hybrid
Location: Montréal • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work in a fast paced Contact Centre to proactively reach out to clients
- Suggest new and existing financial services products
- Engage in meaningful conversations to understand financial needs
- Provide information and resolutions to client issues
Requirements
- Fluent in French and English
- Ability to work independently as an Agent@Home
- Wired Internet connection to support call quality
- Flexible to work Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
proactive communicationclient engagementproblem resolutionindependenceflexibility